Jennifer Ngo

Jennifer Ngo Email and Phone Number

Director of New Clinic Development @ Cypress Health Partners @ Cypress Health Partners
Jennifer Ngo's Location
Greater Boston, United States
Jennifer Ngo's Contact Details

Jennifer Ngo personal email

n/a
About Jennifer Ngo

As a habitual wearer of many hats, I love being the brute force behind getting early-stage startups to successfully grow and scale while still focusing on the little, special things. In recent years, I've specialized in building brands up in the physical space through strategic design and quality construction. I lead with a service-oriented management approach to ensure that all of my internal and external teams move in lock step for the smoothest possible location opens.My proudest professional accomplishment so far is leading the charge on opening up Lovepop's first brick and mortar stores and establishing their physical retail presence. Notable locations include Hudson Yards (NY), Disneyland (CA), Disneyworld (FL), Grand Central Terminal (NY), and Harvard Square (MA).

Jennifer Ngo's Current Company Details
Cypress Health Partners

Cypress Health Partners

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Director of New Clinic Development @ Cypress Health Partners
Jennifer Ngo Work Experience Details
  • Cypress Health Partners
    Director Of New Clinic Development
    Cypress Health Partners Jan 2023 - Present
    Braintree, Massachusetts, United States
    - Oversee development of new clinics across MA, NH, NY, ME, and RI. - Manage all design/build vendors from site selection to post construction with emphasis on speed to open and reduction of build costs.- Collaborate with regional management teams to ensure best portfolio management practices are shared across 100+ locations for renovations, expansions, relocations, and Repair and Maintenance spend- Perform new market surveys and site selection, working with real estate teams to ensure best pre and post construction requirements are included in deal terms.Cypress Health Partners is the largest network of physical therapy and chiropractic clinics in New England. Our scale allows us to offer our clinics the resources and support they need to thrive and deliver the best possible patient experience.As we grow, we are guided by a vision that physical therapy and chiropractic treatments should be at the core of all musculoskeletal care. Our vision of "Physical Therapy First" will lower healthcare costs, improve the quality-of-life of our patients, and reduce the need for unnecessary procedures and opioids.Brands under Cypress Health Partners include: Bay State Physical Therapy, MVPT Physical Therapy, and MCR Chiropractic.
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  • Lovepop
    Director Of Retail Store Development And Fixturing
    Lovepop Jul 2021 - Dec 2022
    Boston, Massachusetts, United States
    - Responsible for leadership and supervision of office and field-based construction and facilities teams to create and comply with brand standards, policies and procedures.- Managed all landlord tenant coordinator and contractor relationships for new deals and conflict resolution.- Developed and maintained accurate construction and facilities budgets based on forecasts and budget expectations with internal financial teams.- Coordinated with all Lovepop departments critical to the successful turnover of the project to ensure projects are delivered on time, complete, and within budget.- Oversaw design, build and roll out logistics of fixtures for national wholesale partnerships with Walmart (575 stores), Kohl's (300 stores), and CVS (100 stores).
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  • Lovepop
    Senior Manager Of Store Development
    Lovepop Apr 2019 - Jul 2021
    Boston, Ma
    - Manage and source all architectural, manufacturing, and in-store technology vendors for design and construction of Lovepop locations and PoP displays.- Manage all project build out financials including budget, forecast, change orders, and project cash flow. Review, manage, and approve all billings/payments.- Advise and assist in location sourcing, market planning, and lease negotiations for future store development.- Oversee facilities maintenance for all Lovepop retail locations.- Coordinate with Head of Retail on budget and timeline creation for future retail development.- Coordinate with Regional management regarding opening dates, SOPs, and training timelines.
  • Lovepop
    Manager Of Store Design And Development
    Lovepop Jan 2018 - Apr 2019
    Greater Boston Area
    - Oversee design and construction of new retail location build outs, working with internal and external service providers.- Develop and manage project budget and cost estimates for new and existing location designs and updates.- Manage all project build out financials including budget, forecast, change orders, and project cash flow. Review, manage, and approve all billings/payments.- Develop RFQ/RFP documents, review proposals, select project team members, and negotiate contracts for design and build.- Account Manager for The Market @ Macy's; designed interiors for and coordinated the launch of 6 Lovepop openings in New York, Michigan, Pennsylvania, Texas, Nevada, and Washington State during the inaugural round of Macy's new pop up experience.- Oversaw the design/build/roll out of 14 retail locations in Q4 2018 across New York, Massachusetts, Georgia, Virginia, Pennsylvania and Florida; with all launching in a span of 7 weeks.
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  • Lovepop
    Retail Growth And Expansion Manager
    Lovepop Jul 2016 - Jan 2018
    Greater New York City Area
    - Oversee Lovepop’s growth in new and existing retail markets. Relocated full time to New York City to open up Lovepop's second district.- Create and implement scalable systems to improve retail operations, revenue growth, and employee development and retention across multiple cities.- Identify and pursue opportunities for expansion in seasonal markets and creative vending locations, overseeing the contract negotiation, space design, and fabrication of all components for all seasonal locations.- Hire, train, and develop retail management staff in Boston and New York City to create teams of engaged and high-performing sellers.- Independently managed Boston’s entire retail operation of 8 locations with 55 staff members.- Managed weeks ranging from overseeing 423.5 hours of manpower to 596 hours of manpower in semi-permanent kiosk locations, with year over year growth in all existing Boston locations. - Launched 11 new kiosk locations across Massachusetts, New York, New Jersey, and Rhode Island.
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  • Lovepop
    District Manager - Boston Area Retail
    Lovepop Oct 2015 - Jul 2016
    Greater Boston Area
    - Managed retail operations for Lovepop’s 5 Boston-area locations at Natick Mall, South Station, Charles MGH, the Prudential Center, and Faneuil Hall Marketplace.- Created and implemented systems for increasing revenue and higher performance of retail to online conversion.- Created and implemented scalable sales training programs and reporting metrics for part-time employees to drive company goals and individual ownership in the field. - Pursued new business leads for activation of over 20 temporary pop up spaces throughout Boston and surrounding area.- Hired, trained, and developed a staff of 35 Sales Representatives that provided exceptional customer and brand experience.
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  • Bon Me
    Human Resources And Marketing Manager
    Bon Me Feb 2015 - Oct 2015
    Boston, Ma
    - Oversaw the hiring process for Bon Me's Headquarters, Commissary Kitchen, 5 Food Trucks, and 4 Restaurants in Boston & Cambridge. Ensured a robust funnel of candidates for all business units.- Processed payroll, managed employee benefits, & enforced company policy to ensure that all business units were in compliance with local and federal employment labor laws.- Provided human resources support and consultation across the business on the most complex issues by supporting staff, managers, and executives in recruitment, performance management, compensation and rewards, staff relations, and people development.- Managed implementation of company's first Human Capital Management system.- Communicated Human Resources and Marketing initiatives at all levels in the company to support business development and change.- Managed all customer-facing social channels and press relations and maintained brand standards across the company, ensuring that graphic design and front of house aspects fit accordingly.- Developed and implemented marketing launch of Bon Me's Alewife and Boston Public Market restaurant openings.
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  • Integrated Design Group, Inc.
    Graphic Designer/Marketing Coordinator
    Integrated Design Group, Inc. May 2014 - Feb 2015
    Boston, Ma
    Integrated Design Group is a full-service, architecture and engineering firm that focuses on the design of data centers. We were founded based on the value proposition that design services (architecture and engineering), delivered on an integrated basis from project inception to completion, results in a superior data center project for our clients.- Worked with technical staff to develop and coordinate proposals for New Business acquisition of Mission Critical design service projects.- Designed website makeover as part of company-wide rebrand and worked side by side with technical team to create marketing brand standards.- Managed website and client-contact program (Salesforce) to monitor New Business leads and track lead lifetime.- Provided graphic design services to develop brochures, qualification packages, and other misc. materials using the full Adobe suite (Premiere, inDesign, Photoshop, and Illustrator.)
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  • Bon Me
    Marketing Specialist
    Bon Me Aug 2011 - Apr 2014
    Boston, Ma
    - Developed & maintained brand identity from the start of one food truck to the growth of four food trucks and one restaurant. - Managed and built audiences for company's entire social media presence.- Served as the contact for all customer-related issues for all trucks and restaurants.- Worked as liaison between media outlets and Bon Me to cover new product, new menu items, new restaurant locations, and increase brand visibility.- Planned events with local area restaurants and bloggers to create rare and unique dining experiences throughout Boston.- Implemented company’s gift card system across restaurant and truck bases.- Designed marketing materials: flyers, banners, in-house manuals, vehicle wraps, and company website
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  • Boston University Events And Conferences
    Residence Hall Coordinator
    Boston University Events And Conferences May 2012 - Aug 2013
    Boston, Ma
    • Monitored building key inventory including testing, replacing, and accounting of all keys for the building.• Oversaw site management at 33 Harry Agganis Way; a site with a capacity of 960 residents at a time. On call for 24 hours a day 4 days of the week.• Ensured that all guest equipment was present and in working order, and that all residence information was updated and posted.• Obtained all program information from office staff prior to group arrival, reviewing for accuracy and preparing Front Desk Team for each group.• Inspected all guest rooms prepared by the Room Attendant staff prior to group arrival.• Inspected all building areas regularly and reported maintenance or cleaning issues to Facilities Management staff.• Maintained daily contact with the Assistant Director of Conference Housing concerning Room Attendant staff duties.• Trained and supervised all Front Desk Attendants on operations including assistance with all guest check-in/check-out services.• Lived on site and provided assistance to guests when the Front Desk was closed.• Completed shutdown procedures for assigned residence hall at the end of the season.• Assisted with other duties as assigned by the Assistant Director of Conference Housing or other authorized personnel.

Jennifer Ngo Skills

Social Media Facebook Advertising Event Planning Press Releases Social Media Marketing Blogging Photoshop Adobe Creative Suite Public Relations Microsoft Excel Microsoft Office Mac Cisionpoint Mintel Youtube Microsoft Word Mri+

Jennifer Ngo Education Details

Frequently Asked Questions about Jennifer Ngo

What company does Jennifer Ngo work for?

Jennifer Ngo works for Cypress Health Partners

What is Jennifer Ngo's role at the current company?

Jennifer Ngo's current role is Director of New Clinic Development @ Cypress Health Partners.

What is Jennifer Ngo's email address?

Jennifer Ngo's email address is jn****@****pae.com

What is Jennifer Ngo's direct phone number?

Jennifer Ngo's direct phone number is +178196*****

What schools did Jennifer Ngo attend?

Jennifer Ngo attended Boston University.

What are some of Jennifer Ngo's interests?

Jennifer Ngo has interest in Competitive Eating, Illustration, Running, Training And Development, Developing Brand Identity, Community Building.

What skills is Jennifer Ngo known for?

Jennifer Ngo has skills like Social Media, Facebook, Advertising, Event Planning, Press Releases, Social Media Marketing, Blogging, Photoshop, Adobe Creative Suite, Public Relations, Microsoft Excel, Microsoft Office.

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