Thao Ngo Email & Phone Number

Singapore

• Support daily operation of Central Facilities: training and assisting students/researchers in using equipment, housekeeping and maintaining of equipment,...• Daily operate Mechanical Workshop: programming Mastercam Mill and machining.• Organize Central Facilities, Mechanical and Electronic Workshops: preparing SOP, Risk Assessment, regulation, booking system, training notes, record books and necessary forms for each equipment, re-structure the webpage,... • Manage procurement and… Show more • Support daily operation of Central Facilities: training and assisting students/researchers in using equipment, housekeeping and maintaining of equipment,...• Daily operate Mechanical Workshop: programming Mastercam Mill and machining.• Organize Central Facilities, Mechanical and Electronic Workshops: preparing SOP, Risk Assessment, regulation, booking system, training notes, record books and necessary forms for each equipment, re-structure the webpage,... • Manage procurement and process payment for gas/cryogenic liquid purchasing.• Equipment involved: AFM, FESEM, XRD, CNC Milling, Vertical Milling, Drill Press… Show less

Singapore

• Researched on new biocatalysts for pharmaceutical and chemical industry: reviewing journals, synthesizing magnetic core – polymer shell nanoparticles and biocatalysts, microbial cell culturing, purifying protein, conducting chemical reaction, analyzing materials and products, producing pharmaceutical intermediate and biodiesel.• Led a group of 6 graduate students and researchers in routine task: actively assisting colleagues in identifying and solving problems, caring for lab safety… Show more • Researched on new biocatalysts for pharmaceutical and chemical industry: reviewing journals, synthesizing magnetic core – polymer shell nanoparticles and biocatalysts, microbial cell culturing, purifying protein, conducting chemical reaction, analyzing materials and products, producing pharmaceutical intermediate and biodiesel.• Led a group of 6 graduate students and researchers in routine task: actively assisting colleagues in identifying and solving problems, caring for lab safety, managing researchers’ roster duties, ensure adequate chemical inventories/spare/consumables of the equipment and testing.• Led the group to pass the safety audit of OSHE of NUS: establishing protocols, reports, SOP, and other documents, maintaining the laboratory supplies and inventories.• Trained, mentored and provided guidance for 4 NUS undergraduate students to do the Final-Year-Project: 3 students obtained grades of above “A-” and 1 awarded with PhD scholarship. Show less

Vietnam

• Managed the coordination and execution of 2 government funded projects.• Gave lecture for final year undergraduate students. • Laboratory-demonstrated groups of ~30 undergraduate students to do the experimental assignments.• Supervised 6 Final-Year-Project students leading to all students having grades of >9/10 and one being recruited by University of Science HCM City, Vietnam.

Vietnam

• Managed customers including: friendly greeted customers, evaluated customer needs, actively assisted customers to identify the specific items, and then knowledgeably offered guidance and advice in product choice to make customers eager for purchase. • Actively devised marketing programs and designed creative customer loyalty card, vouchers to promote products.

Vietnam

• Developed new accounts to expand customer base• Got promotion to be the group leader of 5 customer service associates after 1 month.

Vietnam

• Led the group of 30 customer service associates in identifying new customers.• Led the training of new employees on how to seek and communicate with customers. • Developed and executed sales strategies and plans such as organizing the English Speaking Club, Free 4-hour classes.

Doctor Of Philosophy (Ph.D.), Chemical And Biomolecular Engineering, • Cap: 3.92/5

Activities and Societies: Member of Graduate Student’s Association (GSA) (Apr 09-Dec 11) • Publication: 6 journal papers and 1 patent; 3.

Bachelor Of Science (B.Sc.), Biotechnology, • Cap: 8.07/10 (Graduated In Top 5% Of Faculty)

Activities and Societies: Member of HCM Communist Youth Union (Mar 99-Aug 08) Semester Merit Awards for excellent students in each semester.

Certificate, Economic Specialist, • Cap: 7.8/10.0