Ngozi Ikeaba Email & Phone Number

Lagos State, Nigeria

• Worked as part of software development teams in the design, development, and support of both new and existing software products and systems; reporting status, monitoring issues/problems, and recommending action plans.• Develop web applications and content management systems within a lamp environment that includes distributed servers and MySQL databases.• Responsible for supporting existing applications, developing new features for existing applications, and developing new web-based applications.• Worked with PHP, MySQL, CSS, JavaScript, and Ajax to build a fully web-compliant networking website.• Coordinated with and managed third-party vendors for various large-scale projects.• Used JavaScript/jQuery to make an interactive site. Responsible for handling the backend side of the application to make it high-performance, rich, and user-friendly.• Implementation of rest API services using MVC frameworks and from scratch.• Worked with the database schema design and normalization for the database accessed by the procedural PHP pages.• Used Ajax for every page to dynamically display the data without a page refresh.• Developed and maintained functions, procedures, triggers, and indexes using MySQL database programming language.

Lagos State, Nigeria

• Worked in a team, involved in developing the UI layout and application development using Laravel for responsive mobile applications for the clients (users).• Develop, record, and maintain cutting-edge web-based PHP applications.• Used Wamp (windows, Apache, MySQL, and PHP) for development using Laravel.• Responsible for the design and development of web pages using HTML, and CSS including Ajax.• Added functionality as an image carousel, on-site website update and media (images/video) upload using technology HTML, jQuery, JavaScript, CSS, and Laravel.• Created middleware for user and admin authentication and used blade templating engine for rendering dynamic views.• Migration and seeding of database schema based on the models for the application.• Added dynamic User profile on the home page using the model, controller, and view (Laravel).

Lagos, Nigeria

• Provided technical support for hardware software and provided exceptional customer service in response to incoming service requests.• Troubleshoot problems with PCs, servers, software, and communications devices.• Troubleshoot PC thin and thick client desktop systems, software, peripherals, briefing display devices, and video teleconference devices.• Provided end-user desktop and networking support via phone, email, or in person with other technicians.• Adhered to the established IT policies, procedures, and standards and ensured conformance with information systems goals and procedures.• Improved the system performance by identifying problems and recommending changes.• Maximized the use of hardware and software by training users, interpreting instructions, and answering questions.• Fixing computer problems like viruses, trojans, malware, etc. (good with understanding computer hardware/troubleshooting).• Upgrading and replacing computer parts like video cards, sound cards, motherboards, power supply, etc.• Understanding how to manage a server including creating backups necessary.• High knowledge of Microsoft programs including Excel, Word, PowerPoint, etc.