Ngozi Odekoya

Ngozi Odekoya Email and Phone Number

Customer Service and Support Specialist | Executive Assistant | Admin | Virtual Assistant | Arbitrage Rental Finder | Airbnb Co-host | Real Estate VA | Project Manager VA | Stock & Inventory | @ Upwork
santa clara, california, united states
Ngozi Odekoya's Location
Alimosho, Lagos State, Nigeria, Nigeria
About Ngozi Odekoya

Accounting professional with a passion for streamlining operations. My diverse experience across various organizations has equipped me with a deep understanding of inventory and supply chain management. Having honed my skills in cost control, forecasting, and ensuring efficient resource allocation, I consistently delivered positive impacts on business performance.Recognizing the growing importance of technology and remote work, I recently acquired valuable skills as a virtual assistant. This allows me to leverage my existing accounting expertise and offer comprehensive administrative and technical support. I am a highly organized and detail-oriented individual with excellent communication and problem-solving abilities, making me a valuable asset for any team.

Ngozi Odekoya's Current Company Details
Upwork

Upwork

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Customer Service and Support Specialist | Executive Assistant | Admin | Virtual Assistant | Arbitrage Rental Finder | Airbnb Co-host | Real Estate VA | Project Manager VA | Stock & Inventory |
santa clara, california, united states
Website:
upwork.com
Employees:
69122
Ngozi Odekoya Work Experience Details
  • Upwork
    Virtual Assistant
    Upwork May 2024 - Present
    United States
    Conducted in-depth property searches to identify potential rental arbitrage opportunities in Scottsdale, AZ. United StateUtilized data-driven strategies to achieve an average property occupancy rate of 88% for clients.Analyzed market trends and rental data to identify profitable investment opportunities.Generated potential leads, followed up with calls and emails, and closed a deal that increased the company's interest by 30%.
  • Digital Witch Support Community
    Customer Support Specialist
    Digital Witch Support Community Feb 2024 - Present
    Nigeria
    Delivered exceptional customer service by resolving inquiries and complaints promptly and professionally.Successfully managed a high volume of customer calls while maintaining a positive and helpful demeanor.Achieved a 91.5% customer satisfaction rating through active listening and empathy.
  • Sims Nigeria Ltd
    Storekeeper
    Sims Nigeria Ltd Oct 2020 - Present
    Lagos State, Nigeria
  • Hisgrace Network Limited
    Accountant/Marketer
    Hisgrace Network Limited Feb 2017 - May 2020
    Post and process all journal entries to ensure all business transaction are recordedPosting of invoices, tellers, cheque payment and waybillsReconciliation of customers accountBank statement reconciliationStock valuationWorking on field with marketersOverseeing account department
  • Chefvys Fast Food
    Branch Manager
    Chefvys Fast Food Nov 2016 - Oct 2017
    Lagos State, Nigeria
    Supervised and trained employees to ensure efficient operations and a high level of customer service.I ensured the branch ran smoothly by managing inventory, maintaining equipment, and adhering to health and safety regulations.Monitored sales and expenses, prepared budgets, and implemented strategies that increased profit by 80% and reduced costs by 50%.Addressed customers' feedback, ensured quality service, and created a welcoming environment that enhanced the overall dining experience.
  • Chefvys Fast Food
    Supervisor
    Chefvys Fast Food Mar 2015 - Nov 2016
    Surulere, Lagos State, Nigeria
    Monitoring employee productivitySetting goals for performance deadlineHire and train new employeesScheduling work hours and shiftsPrepare and submit performance reportsPreparing daily report to MD
  • Kemesther International College
    Administration/Teaching
    Kemesther International College Jul 2013 - Jun 2014
    Surulere, Lagos State, Nigeria
    Maintain updated systems for filling, inventory, mailing and databasesManage work schedules, calendars and appointmentTroubleshoot problems that arises with office equipmentHandling incoming and outgoing office correspondence
  • Always Occasions
    Supervisor
    Always Occasions 2012 - 2013
    Monitoring employees productiveSharing company updates, financial results and new objectives with team membersCoordinating activities by scheduling work assignments, setting priorities and directing the work of subordinate employeePreparing daily reports to managerOrganizing workflow and ensuring that employee understand their duties

Ngozi Odekoya Education Details

Frequently Asked Questions about Ngozi Odekoya

What company does Ngozi Odekoya work for?

Ngozi Odekoya works for Upwork

What is Ngozi Odekoya's role at the current company?

Ngozi Odekoya's current role is Customer Service and Support Specialist | Executive Assistant | Admin | Virtual Assistant | Arbitrage Rental Finder | Airbnb Co-host | Real Estate VA | Project Manager VA | Stock & Inventory |.

What schools did Ngozi Odekoya attend?

Ngozi Odekoya attended Lagos State University, Creativity Academy.

Who are Ngozi Odekoya's colleagues?

Ngozi Odekoya's colleagues are Mansi Sahu, Shoaib Akter Sohag, Naveed Asif, Zunnash Ashfaq, Imran Ur Rehman, Mahitab Nagah, Jigar Kachhadiya.

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