Work in conjunction with existing customers, tech associates and outside sales representatives to meet and exceed monthly goals while increasing customer satisfaction. Communicate with customers via phone, email and online purchase orders. Provide price and lead time quotes on both Baldor and ABB products. Enter orders, return authorizations, and credits. Monitor scheduled shipment dates and expedite as needed. Work with transportation companies to ensure timely delivery. Fill request for catalogs, information, or samples. Set-up and maintain customer files.

Support the Director in overseeing the department to include annual budget, bid notices, sales donations, surplus auction, scheduling, nixle reporting software, Pontem database, event permits, and webpage. Prepare and oversee monthly meeting to include countywide holiday meeting. Work with Finance and Human Resources in administering invoice payment, employee timesheets, payroll, new hires, and collaborate with other staff members, departments, and committees as needed.Prepare and oversee monthly meeting to include countywide holiday meeting. Work with Finance and Human Resources in administering all department invoice payments, employee timesheets, payroll, new hires, and collaborate with other staff members, departments, and committees as needed.

Oversaw Tourism Committee meetings to include grant tracking, and all municipal events / park rentals, city related permits, license renewals, and outstanding fees. Assisted the City Clerk in day-to-day duties and responsibilities to include creating and posting various meeting agendas and minutes, elections and absentee voting, provided notary services, prepared and attended monthly Committee of the Whole.

Oversaw and implemented VISIT Lake Geneva's events & corporate meetings, grants, and sponsorships. Managed corporate partner relationships / sponsors, and overall budget. Created an organizational timeline to coordinate with staff regarding public relations, marketing, and other meeting & sales promotion opportunities and travel trade shows. Enhanced the quality of engagement generating over $3,900,000 in economic growth in the first year. Researched and developed the new mobile app to include event experiences, and the 21-mile historic shore path. Researched and developed the VISIT Lake Geneva App to include a new GPS coordinate Historic 21 mile Shore Path Tour.

Developed new STEM (science, technology, engineering, and math) program offerings and collaborative partnerships that strategically impacted sales channels and career interest programs throughout various communities. Solicited funding for STEM programs, hosted donor events, created sponsorship opportunities, and collaborated on grant funding. Implemented new data informatics sales application, and oversaw online and print material promotions including, brochures, electronic newsletter, texts, website/banners, presentations, video production, surveys, social networks, major events and activities, all promotional items, and press releases. Created new STEM Exploring UAV (unmanned aerial vehicle) & ROV (remotely operated vehicle) program and conservation design challenge to include corporate and donor funding to support fourteen new clubs with over 300 youth. Selected by CASIS (Center for the Advancement of Science in Space / NASA) for new partnership for three STEM teams to develop research experiments on the International Space Station.

Researched, developed and marketed new STEM (science, technology, engineering, and math) program offerings, & collaborative partnerships and donors to strategically impact all service channels to include STEM merit badges, STEM Nova Awards, & Exploring’s career interest program throughout various communities in the market. Key Achievement(s):• Raised half of a million dollars in funding from new donors, grants, foundations, sponsors, & collaborative partnerships to increase fundraising in 2014. • Developed new STEM Exploring UAV (unmanned aerial vehicle) & ROV (remotely operated vehicle) program and conservation design challenge to include corporate and donor funding to support 14 new clubs with over 300 youth.• Developed new collaborative partnerships with Microsoft, Legoland, Bricks 4 Kidz, CASIS (Center for the Advancement of Science in Space), Northwestern, Lake Geneva Canopy Tours, Skilled Trades, the Adler Planetarium, the Museum of Science & Industry, the John G. Shedd Aquarium, IMSA, UIC, EAA and participant in Illinois’ 2015 Innovation Day in Springfield.• Recruited volunteer leadership to implement the new Trading Tech 300 recruiting 30 new corporate leaders from the financial industry offering new program opportunities for 300 youth in 2015. • Successfully planned and oversaw all 100th Anniversary activities including record setting attendance of 14,032 at Cantigny Park and $100,000 in new revenue.• Twice received the National President’s Award for Marketing Excellence, Eagle Feather Award, and Wood Badge - 21st Century Leadership certification. • Developed, designed and implemented new coupon card fundraising and awards program generating significant revenue. • Ranked in the Top 10 for online social networks across national organization.

Supported seasonal craft division (50M) business through collaboration, development of sales presentations, and providing sales team with supporting data and analytics for sales pitches. Liaison between sales and product management, ensuring effective communication of sales and marketing strategy, customer design, product format requirements, and deadlines. Supplied craft division with product information, samples, and required content. Researched market trends performed plan-o-gram and Point-of-Sale (POS) analysis to evaluate effectiveness of seasonal programs.