Alan Nguyen Email & Phone Number

San Jose, Ca, Us

San Jose, California, United States

New Trent Inc. is a California-based designer and tech accessories online retailer: specializing in multiple mobile accessories and bluetooth devices to enrich consumer lives. • Spearheaded digital advertising and media solutions on e-commerce and social media platforms• Propelled company positioning, branding, market messaging and strategy• Maintained the highest level of customer service satisfaction, all the while upholding the companies best shipping practices

Fremont, California, United States

Tend is the world's leading Vision-as-a-Service (VaaS) platform for the connected home ecosystem. Committed to making vision more accessible, Tend delivers vision analytics, live video streaming, and cloud recording services to help connected home companies bring innovation into their products. Tend powers many of the world's vision-centric products from major connected home companies. With over 500,000 users on the VaaS platform, Tend supports one of the largest installed bases in vision for the Internet of Things. Tend is a member of the Embedded Vision Alliance. For more information, visit tendinsights.com.Mission:Make video monitoring and video sharing fun and easy for everyone.My Role:Devise, plan and implement online marketing strategies that increase product exposure and maximizes sales. Assumes responsibility for the company's communication and PR strategy.My Responsibilities:• Develop and manage marketing strategies and tactics including sales management, product marketing, corporate branding and advertising.• Research market opportunities and industry trends.• Develop creative ways to showcase company results, capabilities and experience.• Act as social media manager to drive general brand awareness, lead generation, and ultimately, revenue. • Management of all press activity and pro-active PR campaigns to maximize media coverage through editorial, listings and advertising.• Overall responsibility for the company website, its content and use of e-marketing strategies to support campaigns.• Contribute to e-mail marketing efforts by drafting, segmenting, and launching targeted email marketing campaigns.• Manage all online advertising, SEM and SEO efforts.• Interface with third party marketing agency, developers and business managers.

San Jose, California, United States

• Managed multiple advertising accounts and built up customer and sales service skills by creating and maintaining rapport with clients. • Conducted contract and pricing negotiations with all clients as well as ensured all projects were delivered on time, within budget and to highest standards. • Coordinated with the creative department for effective advertising.• Liaised between the clients to coordinate and sell advertising space for print publications and online media.• Increased customer base and sales revenue by cold calling and networking.• Responsible for selling advertising space for online and print publications, custom publications, and Access Magazine.

Milpitas, California, United States

• Fulfilled incoming customer requests while maintaining positive loyal, long-term relationships.• Used effective sales techniques to maximize sales goals by asking open ended questions, following up with the customer and suggesting “add-on” items to complement and complete customers’ current transaction.• Educated customers on how to outfit them for appropriate functions.• Accountable for store profits by maximizing sales and controlling expenses.

Santa Clara, California, United States

• Performed opening and closing procedures of registers; handled large sums of money from tills and safe.• Responsible for the integrity of cash flow; prepared banking statements, change order forms and other cash handling forms. • Managed, and facilitated training sessions for customer service/cashier representatives to meet core sales goals: items per transaction, dollars per transaction and transactions per hour.• Visual merchandising responsibilities included displaying new products to showcase new styles and trends on concept rooms/tables, merchandise face-outs and store windows. • Maintained all standards and principles of customer service, daily operations, and personnel activity.