Robert Nguyen Email & Phone Number

Toronto, On, Ca

Waterloo, Ontario, Canada

• Automated grading processes by parsing files and running various regression models in R on over 300 assignment submissions in machine learning courses, improving grading efficiency by 75%• Evaluated assessments from various microeconomics, macroeconomics, econometrics, and machine learning courses submitted using code written in Python, R, and MATLABCourses:• ECON 290: Models of Choice in Competitive Markets• ECON 322: Econometric Analysis 1• ECON 406: Money and Banking 2• ECON 424: Machine Learning in Economics

Ottawa, Ontario, Canada

• Conducted research and data analysis on email marketing statistics using PivotTables in Microsoft Excel to increase engagement by 30% and produced visual decks using Microsoft PowerPoint for stakeholders• Developed over 20 communication and training tools for enterprises to aid with business advisory services using Microsoft Dynamics, identifying and solving potential user experience issues• Coordinated various project management activities including platform testing as well as system design for a national digital transformation project using Azure DevOps and Agile methodologies

Toronto, Ontario, Canada

• Applied exploratory data analysis on tables with over 150,000 ticket orders to construct dashboards on SharePoint with KPI’s using PivotTables in Microsoft Excel• Constructed databases for IT service management to use after systems were shut down, reducing recovery time by 90% and restoring operations during the outage• Analyzed and reported deficiencies in company-wide rollout of Microsoft Teams and GlobalProtect VPN, enabling IT service workers to identify and troubleshoot common issues

Waterloo, Ontario, Canada

• Acted as the primary contact for course concepts including scripting in Microsoft Excel, SQL, FileMaker, HTML, and regular expressions• Taught advanced computer usage to over 250 students by hosting office hours, trialling course material, and providing feedback on graded assignments using a FileMaker database

Waterloo, Ontario, Canada

• Resolved over 2,000 consumer inquiries regarding a variety of potential barbecue defects through written and verbal communication in both English and French• Reviewed local databases to efficiently track files and fulfill customer orders

Etobicoke, Ontario, Canada

• Developed communication, teamwork, and leadership skills by planning and leading activities for diverse age groups.• Fostered problem-solving skills by handling incidents, conflicts, and emergencies effectively.• Enhanced organizational skills through coordinating programs and supervising camp activities.

Master Of Arts - Ma, Economics

Activities and Societies: Data Science ClubDegree completed September 2024; to be conferred June 2025

Bachelor Of Mathematics - Bmath, Statistics

Activities and Societies: Stats Club, ActSci ClubHonours, Co-op with Computing Minor Degree completed April 2023; conferred June 2023

Ontario Secondary School Diploma

Activities and Societies: Chess Club, Scarlet and Gold, Richview Herald, Richview Business Club (DECA), Engineering Club, Youth.