Wilson Ng Wei Sern Email & Phone Number

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

- Oversee the expansion of Edu-focused products across Malaysia, Singapore, and Vietnam.- Collaborate with strategic partners to foster market expansion within their designated regions.- Develop comprehensive business strategies aimed at enhancing product adoption and driving sales within key regions.- Conduct ongoing analysis of sales performance in designated areas to inform strategic adjustments.- Cultivate and diversify business connections and prospects within each respective region.

Malaysia

• Planning and execution of the company’s Marketing Strategy which includes online and offline channels. • Formulating Facebook Ad Campaigns mainly for Student Recruitment and Franchisee Recruitment.• Develop, establish and maintain good relationships with existing and potential franchisees.• Responsible for the training of the company’s franchisees that include teacher’s training and Education Centre Standard Operating Procedures (SOPs).• Stationed in Singapore for 3 months to support SG Master Franchisor in setting up the Singapore Head Office and expanding the operations.• Plan and lead the team to promote in exhibitions and events such as Malaysian International Retail and Franchise (MIRF), Franchise and Licensing Asia (FLA), and China International Import Expo (CIIE)• Organized and run Student Recruitment Previews in schools.• Organized and run Franchise Previews for potential franchisees.• Maintain and develop the company’s social media presence on Facebook and Instagram.

Malaysia

• Lead and manage the logistics team to perform delivery of client’s medical devices for BBraun Medical Supplies Sdn Bhd.• Fulfil and meet the customer’s needs by ensuring medical devices are delivered to the respective hospital in a timely manner.• Ensure smooth stock count and stock flow in the client’s warehouse.• Work together with the client to come out with tailored solutions for transporting medical devices.• Present monthly performance report to the client to communicate service level and KPIs.

Malaysia

• Learn and understand the job functions in 4 key areas of the company which are Sales and Marketing, Customer Service, Operations, and Finance.• Participated in Process Improvement Projects and Kaizen Project for the different departments in the organization.• Assigned to reporting manager of the department to handle daily tasks and projects required.

Jalan Tuanku Abdul Rahman

• Dynamic and multifaceted working experience specializing in e-commerce.• Gained experience and knowledge on social media and internet marketing.• Responsible for market survey and specific improvement of online shopping site.• Assisted in developing new online shopping site by conducting market research and insights for KL Sogo. • Recommended by senior manager to continue with Sogo.• Developed excellent interpersonal and communication skills with staff and customers.