Yong Xuan Ng Email & Phone Number

Experienced Assistant Manager with an extensive background in real estate, sales, and marketing. Highly proficient in Microsoft Excel, Word, and PowerPoint. A dedicated professional, fluent in two languages, holding an honors Bachelor's degree in Arts and Social Sciences with a minor in Business and Translation.

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  Assistant Manager

  Jtc Corporation

  Jul 2019 - Present - Singapore

  • Plan, review and implement new processes for JTC's lease & tenancy allocation and management to meet the evolving needs of industrial facilities and customers.• Evaluate and streamline existing processes, introducing improvements for tenancy renewals and transfers to improve and tighten assessments and checks.• Oversaw the timely execution of renewal and transfer of tenancy contracts for industrial tenants.• Supervised the management and development of 10 executives, providing effective coaching and performance management to ensure they possess the necessary technical skills and knowledge to support daily operations.• Provide valuable insights on policies related to tenancies, leases, transfers, and sublet cases to support frontline customer operations within the Cluster Group industrial facilities.• Monitored and minimised potential revenue losses (from $500,000 to $1 million) through monthly management reporting on expired contracts, arrears, and other outstanding cases.• Oversaw and coordinated the Covid-19 relief case-by-case assessments which includes Rental Waivers (Budget 2020), Rental Pause, Temporary Living Quarters (TLQs), and more.• Collated and analysed data on sectorial industry sentiments regarding Covid-19 for the Ministry of Trade and Industry (MTI).

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  Nanyang Technological University Singapore

  Chinese Studies