Conducted data wrangling, exploration, analyses, and reporting. Delivered data-driven results to executives and field experts. Implemented and designed data governance protocol. Increased department efficacy and productivity by introducing new and tested tools and practices.

Worked in Bippac AcqKnowledge (biometric data) and SPSS (statistical software). Performed data processing (structural and unstructured data): acquisition, cleaning, transformation, analysis (e.g., moderation, t-test, regression, etc.), and storage. Created good-practice protocol for collecting and processing biometric, survey, and behavioral data. Developed Surveys in Qualtrics (e.g. randomization, skip logic, coding, etc.). Supervised, trained, and coordinated a team of 5 research assistants. Co-authored on research articles and presentation posters.

Proposed and collaborated with Dr. Pelletier on two research projects (Mediational Relationship & Gut-Brain Study). Coordinated both studies, proposed and implemented study’s protocols, trained and supervised research assistants, designed surveys in Qualtrics & SurveyMonkey, performed data wrangling (extraction, preparation, and quality control), analyzed data (e.g., mediation, regression, ANOVA) and presented finding in research articles.

Assisted in training, development, and hiring of new Team Members. Managed payroll, schedule, and compliance of store employees. Supervised cashiers’ and guest service operations, open and close store, and coach and develop team members. Provided exceptional guest experience, processed returns and defects, assisted in store operations, and carried out any additional task as needed.