Prospect new interconnection opportunities and negotiate commercial terms with companies fitting the profile of bilateral operators. Identified partners, qualified opportunities, prepared and present business case analyses.Manage the overall functionality and operations of the Wholesale Business Development UnitReport directly to the company VP and convert organizational objectives to resultsCoordinate with other business units of the organization to ensure effective collaborationStrategize and execute product marketing campaigns online through forums and social media,new market entry into different regions globally

Manage over 32 accounts throughout regions.Conduct negotiations on accounting rates/bilateral agreements.Develop and maintain critical relationships with the incumbent carriersGrew both inbound and outbound revenue opportunities in support ofbilateral VOIP service offeringsProspect new interconnection opportunities and negotiate commercial terms with companies fitting the profile of bilateral operators. Identified partners, qualified opportunities, prepared and present business case analysesCo-ordination of marketing activitiesWorks with internal teams to identify areas of improvement, develops and implements the right solution with the clients. Develops strategic business relationships and long term business Plans with each carrier that maximize buying potential for the company.

Providing advice, information and assistance to Clients. Attempting to resolve all enquires on first contact with the Clients. Making sure that all Clients are satisfied with the services. Dealing with a customers queries, requests, orders or complaints. Following up customers by contact them back. Research required information for Clients using available resources. Having a professional and courteous manner at all times. Identifying and escalating priority issues or customer complaints. Sending emails to clients answering their enquiries.