Phuong has high passion and strong management skills of Food and Beverage industry with 7+ years working in international and professional environment. She has ability to exceed customer's expectations by listening, being empathetic, and executing to solving problems. Supported by fluent English and strong communication skills, she's able to negotiate and solving difficult or sensitive situations to customers or colleagues.Leadership mindset being naturally, Phuong encourages sharing and coaching within her team. As a good coach and trainer in F&B department, her aim is developing people must align with organization's growth.Seeking a new challenging that enable to enrich my experience and develop management skill.Specialties: Outstanding customer service and recovery skills.Enthusiatic, hard-working and high team work spirit.