Tan Pham Email & Phone Number

The Asia–Pacific

New Journey

Ho Chi Minh City, Vietnam

Big Data - AI at The Center Of Applied Data Science - FPT Corporation- Took ownership of products and features, managed the product backlog, prioritized user stories, transferred knowledge to the development team, and provided support for requirement clarification within the Scrum framework.- Collaborated with cross-functional teams to translate business needs into actionable technical solutions, enhancing business operations.- Participated in User Acceptance Testing (UAT) phase. User guidelines were conducted for the Operation team, and alignment with them about product status was ensured within a fixed period.- Created and sustained a product roadmap in line with business goals and strategies, prioritizing features and initiatives according to their business value and impact.- Managed the lifecycle of business intelligence projects from inception through to delivery, maintaining a focus on data governance throughout.- Conducted monthly interviews with end-users to learn about their feelings and collect problem statements.

Ho Chi Minh City, Ho Chi Minh City, Vietnam

Product Discovery:- Defined segmentation, assessed market size, and developed a short-term Product Roadmap.- Established key product metrics and developed a comprehensive data tracking system to assess feature effectiveness and align with business objectives.- Conducted qualitative interviews and quantitative surveys to gather insights. Grouped and prioritized opportunities into Outcome-Based Segmentation to identify underserved needs.- Enhanced user-centered design and product functionality through the use of User Personas, User Journeys, Empathy Maps, and the Kano Model...- Analyzed usability testing results and conducted user interviews to improve the user experience.Product Delivery: - Took ownership of products and features, managed the product backlog, prioritized user stories, transferred knowledge to the development team, and provided support for requirement clarification within the Scrum framework.- Applied the BACCM Framework to analyze business needs and opportunities, define viable software product solutions, and drive changes that add value to both business and user focus.- Collaborated closely with the Scrum Master to steer the software development team in adhering to the Scrum framework and embracing Agile principles.- Established a Wireframe system for Website and Mobile projects using standard Figma, following balanced UI/UX principles.

- Elicit, analyze, specify, communicate, and manage the requirement to comprehend business problem, objectives, and opportunities.- Identify the company's business needs and recommend valuable solutions.- Designing a Wireframe system using Figma, Balsamiq- Writing URD, SRS documents for the project and transfer to Dev team

Ho Chi Minh City, Vietnam

- Conducted in-depth product data analysis to extract critical insights, contributing to product strategy formulation and revenue optimization.- Proactively engaged with leading phone dealer channels (MBW - Mobile World, FRT - FPT, and Viettel Store...), demonstrating leadership in fostering partner relationships and product development.- Efficiently managed purchase orders through the Synnex FPT ERP system, ensuring seamless coordination between the supply chain and product demand.

- Utilize the technical knowledge and communication abilities to rapidly comprehend the technical and software issues with your customers- Investigate potential clients using a variety of communication methods- Discover the issues that organizations face, then develop a solution that addresses those issues in a way that is appropriate for the firm.- Implement software and support companies as they use software solutions