- Released a new feature netting over $250k in revenue in the first two months after launch- Automated gaps in new region expansions saving 100+ dev hours per year- Analyzed patterns and pushed a change stopping tens of thousands of dollars of fraudulent activity per month- Supported hundreds of customers, repaired gaps in the security posture of the service, and mitigated service outages during on-call shifts over a year and a half

- Managed and maintained dozens of Automatic License Plate Readers (ALPR) in trailer yards in Western and Central Pennsylvania, Buffalo, and Eastern Canada.- Created a tool to keep track of and manage company-assigned iPhones utilizing Vue.js, DynamoDB, AWS Redshift, Python, and various other AWS services.- Launched a pilot program to swap out existing power supplies with safer Power Over Ethernet Switches to reduce fire hazards and enable faster expandability of ALPR systems.

- Developed VBA functions to streamline nightly reporting processes, shortening time spent filling out reports by almost 50%- Developed an ETL process to query existing data and fully automate a nightly report for hundreds of buildings across the network.- Managed the outflow of 100k+ packages per day to over 150 Post offices and Delivery Stations in Ohio, Pennsylvania, West Virginia, and Maryland.

• Worked with on a team of 2-3 truck drivers each shift to safely move trailers to and from dock doors and around the yard with 0 safety incidents• Drafted and Implemented re-design of non-conveyor package sorting area resulting in faster processing times and a 93% decrease in incorrect package to pallet scans• Facilitated design and implementation of an improved processing system for customer returns via Excel macros resulting in an 85% decrease in package processing time• Monitored Yard health and communicated with carriers to maintain the correct number of trailers in the yard at all times

• Worked with a team of 6 other Logistics Team members to ensure smooth, timely, and accurate flow of packages from fulfillment centers, through the building, to third party contractors, and finally to the post office• Ensured all departing packages were accounted for and properly secured to pallets to ensure timely loading and unloading of product• Filed reports to track metrics and report of building productivity• Worked with the operations team to ensure all pallets and packages were sorted and prepared for departure well before critical pull time• Assisted sort center personnel with all steps of the package sort process• Ensured that all Amazon Smile packages were delivered to the correct post office in time for delivery before Christmas to meet customer promise• Created a new excel form to streamline the organization and status of all departing routes for the night resulting in fewer missed packages and more on-time deliveries

• Moved Trailers about the yard safely and efficiently • Unloaded packages from trailers at exceptional speeds• Sorted packages to smaller pallets that would later be delivered to post offices• Performed Truck Dock and Release procedures ensuring a safe work environment for all parties involved• Wrapped and staged pallets for delivery• Processed and staged for delivery larger non-conveyor boxes• Safely and efficiently operated a center rider powered industrial truck to expedite the movement of pallets about the building while maintaining a safe work environment

I worked with a team and individually to maintain the grounds of the country club and surrounding golf course

Fairly basic customer service job. Prepare food as per the customer's order and keep the restaurant clean.