Nick Hernandez Email and Phone Number
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An IT Program / Project Manager & Business Partner with 20+ years managing global IT software/hardware programs in multiple industries. Leading teams that are a combination of business, IT and vendors to deliver integrated digital business solutions. I bring order to the chaos. These include software application development, architecture design, hardware, cloud, security, operations, SAP / ERP, datawarehousing, BI reporting, compliance, logistics, and digital marketing.Work for C-Level / IT / PMO executives to successfully manage their organization's high profile IT business applications from concept through delivery. Many times seen as their “go to” person they depend on to get their most difficult IT programs/projects delivered and to take advantage of the benefits provided.Specialties / Core competencies include:* Consumer Packaged Goods (CPG)* Franchising* Digital Information Systems* Digital Transformation* Leadership* Business Relationship Management (BRM)* Project / Program Management (PMP - in progress)* Agile / Waterfall methodologies* Scrum Master Certified (SMC / CSM)* Budget / Financial Management* Global solutions* People Performance Management (PPM)* Remote Workforce Management* Sales and Marketing / Commercial Systems* Strategic Thinking / Strategy Development* Vendor Management / Contracts & Negotiations* Process Re-engineering* Coordinating / Orchestrating cross functional teams in a matrixed organization* Developing Annual Operating Plans & Roadmaps* Cloud Solutions (AWS Practitioner Certified - in progress)* SaaS Solutions* Requirements GatheringContact me at:nick.hernandez@yahoo.com214-236-878104/17/2024
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Information Technology Business PartnerHf SinclairTexas, United States -
Information Technology Business PartnerHf Sinclair Sep 2023 - PresentDallas, Texas, UsAligned against the Logistics and Global Supply Chain (GSC) business units - Overseeing the delivery of key technical business solutions and capabilities supporting the Logistics and GSC teams - Liaison between business and IT teams, managing demand and strategy development - Point of escalation to assist in resolving stakeholder issues- Vendor contact for key systems used by the Logistics and GSC teams- Lead all steering committee meetings and see all follow up items are properly actioned upon -
Head Of It - Advantaclean Franchise BrandHome Franchise Concepts Jul 2021 - Sep 2023Irvine, California, UsLead the headquarters IT initiatives for the AdvantaClean brand by providing strategic and operational leadership to drive delivery of solutions that support the 100 franchisee business units.- Lead a project team in the delivery of a new CRM SaaS solution for the franchisee - Oversaw IT budget and resources for the AdvantaClean business unit- Coordinated with HFC IT organization on AdvantaClean technology needs and providing visibility to brand requirements and needs for shared services support- Participated as part of the AdvantaClean brand leadership team -
Client Engagement Lead - Professional ServicesCrayon Oct 2020 - Jun 2021Oslo, NoEngaging with clients to identify requirements and opportunities where Crayon can provide service offerings in support of cloud infrastructure, data warehousing, application development and AI/ML.- Leading discovery & requirements gathering sessions with clients- Coordinating with delivery teams on estimation efforts of solutions- Develop and negotiate client statements of work for professional services engagements- Ensure delivery teams are oriented on the client deliverables and work with Project Management team to develop plans to support the successful delivery of the client solution- Develop high level design concepts to assist development teams through the development lifecycle- Serve as Product Owner representing “the voice of the customer” by working with development teams to deliver high quality solutions - Provide business view of client solutions to development teams and ensure the technical solutions align to the client goals / objectives- Review final deliverables / work products with clients for feedback, UAT and Sign Off- Ensure client satisfaction by meeting / exceeding expectations -
Transformation Program DirectorFreeman Company Aug 2019 - Mar 2020Dallas, Texas, UsLead one of the company’s three priority transformation initiatives. This program was designed to identify and bring enterprise-wide change to better support the customer. This program will allow Freeman to better service the customers based on Tier by customizing the service to the customer’s level.• Provided Program Management by organizing the program into work-streams and establishing scope, work streams, resources, deliverables, and project plans for each team• Coordinated the financial planning and estimating process for current and future needs supporting the development and rollout of the capabilities• Coordinated resources across work streams• Tracked overall Program status and reporting to Sponsor and Steering Committee on a weekly basis• Lead bi-weekly Steering Committee meetings and overall program communication to the enterprise• Coordinated across the 3 transformation programs to identify dependencies and impacts to ensure all risks and issues are identified to allow for mitigation and improved quality• Provided strategic visioning and leadership in the delivery of the Transformation program• Process mapping and documenting “as-is” and “to-be” as the program re-defines processes• Lead cross functional workshops in identification of process changes and areas to improve -
Freelance It ConsultantHernandez Enterprises Nov 2018 - Aug 2019Providing IT Consulting services. Currently working with some small / mid-size businesses in modernization of their business applications, security, hardware, and infrastructure environments. Past large and Fortune 500 clients include Diageo, Syngenta, SC Johnson and Dean Foods.
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Diageo - Commercial Program Director (Consultant)Hernandez Enterprises Mar 2017 - Nov 2018Supported the Net Revenue Management (NRM) agenda, Diageo brought me back to lead a priority project supporting Pricing Reimbursement Management.* Ran a Proof of Concept to allow for vendor selection through qualitative and quantitative analysis, and development of business case and funding requests* Coordinated the vendor negotiations and contract by working with Legal and Procurement teams* Mobilized and led project team which was a global-matrixed team including Business, IT and Vendors* Project Managed the Agile delivery of an integrated solution which included application development (Anaplan), data interfaces and integration to Oracle, security (OKTA) and vendor’s AWS SaaS solution into the Diageo landscape* Led, coached and mentored team members (9 core team and 35 extended team members)* Provided overall Program coordination of Reimbursement Solution and other projects within NRM program including budget and resource management, Exec reporting and leading Steering Committee* Diageo is expected to improve Reimbursement payment which will save the organization 2-4% in deal spend
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Syngenta - It Business Partner (Consultant)Hernandez Enterprises Mar 2017 - Oct 2017Syngenta is a company with $16B in annual sales which focuses on chemicals, seed and fertilizer to the agricultural sector. Served as a NA IS Business Partner working with key business stakeholders to define the IT strategy in support of the business objectives and to make recommendations for legacy systems deemed in scope.* Coordinated the overall NA IS Strategy supporting the various lines of business and 6 other IT Business partners. This included development of legacy and future state road maps.* Facilitated workshops to consolidate and harmonize the various business units requests which including identifying overlap and common themes, which ultimately translate in to prioritized initiatives to take forward to implementation* Additionally managing several smaller projects including an extension of a SFDC - Digital Sales Aid tool to support external resellers, and also managed transition of a legacy solution to strategic platforms
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Diageo - Digital Marketing Project Manager / Pmo (Consultant)Hernandez Enterprises May 2016 - Mar 2017Served as Global Program PMO and assisted in managing Diageo’s Digital Social Media platform* Coordinated the mobilization of project teams and SaaS vendor solutions which involved contract negotiations, architecture design, project mobilization and onboarding of vendors* Led delivery of the Social Listening Program by working with work-stream Project Managers and teams through the project life cycle utilizing an Agile methodology for global deployment to over 70 countries* Oversaw Vendor delivery of SaaS solutions on AWS to Diageo Standards including GDPR* Provided weekly status reporting and project health supporting the Diageo methodology
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Sc Johnson - It Strategic Demand Business Partner (Brm - Consultant)Hernandez Enterprises Jul 2016 - Oct 2016Served as the Global Strategic Demand Business Partner aligned against the Commercial Finance team* Developed a strategic business partnership with Commercial Finance. Served as the strategic interface with the senior leaders and the Global Process Owners for the purpose of business/IT strategy development, solution discovery, risk management and relationship management* Represented Commercial Finance in design for new Trade Management Solution* Coordinated approval of minor enhancements to existing systems through Global Process Owners
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Construction Project ManagerHernandez Enterprises Jul 2015 - May 2016Served as General Project Manager to oversee single family house re-model. Manged budget, vendor selection, design and overall coordination of re-model project.
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Syngenta - It Business Partner (Brm - Consultant)Hernandez Enterprises Jul 2014 - Jul 2015Served as the IS Global Business Partner for the Lawn & Garden (L&G) business.* Developed a roadmap of capabilities to strategically outline the sequence of delivery of solutions designed to meet L&G business objectives* Managing the pre-sanctioning phase of projects to define scope, developing business case, and worked with the business to secure resources, funding and necessary approvals to proceed* Oversaw approved projects for L&G to ensure they were properly delivered and the business is realizing value and ROI defined in the business case* Developed a strategy to sunset a legacy B2B2C applications to new platforms due to Microsoft end of life support for Windows Server 2008
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Dean Foods - Program Manager (Consultant)Hernandez Enterprises Sep 2013 - Jul 2014Requested to lead Dean’s #1 IT Project by delivering a new reporting capability for the Logistics team* Worked with the business to define their requirements and developed a roadmap of projects which will support their business needs as well as repair the business relationship with IT* Managed a team of 30 to successfully deliver the first project which created a new data model to support 4 legacy ERPs, and delivered a basic reporting capability leveraging Tableau and Teradata which allowed the business team to better manage and optimize their $1.2B logistics operation* New solution will provide Dean with visibility to determine where to obtain $50M in savings
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Sr. It Director – Global / Regional Project DeliveryDiageo Jan 2012 - Dec 2012London, GbFinancial Planning Led a team of 18 full time and 20 part time project resources in the replacement of the financial management tool, Cognos ePlanning, with the IBM TM1 solution. Oversaw a project budget of $4MM USD which will support 4 lines of business in defining a new solution for Financial planning. Standardizing and leveraging TM1 improvements where possible and building a platform that can be built upon for the future were all in scope. Managed budget, resources, scope, changes, vendor negotiations, and status to CFO Sponsor and Steering Committee. After successful implementation of TM1, the business will have a more robust tool, with standards in place to help with a reduction in errors, reconciliation of data, and more automation to improve the planning and monitoring process by an estimated 20%. -
It Director - Global/Regional Is ProjectsDiageo Nov 2010 - Feb 2012London, GbSAP Commercial Planning Led a dedicated team of 22 with a mixture of US and UK resources to implement the Diageo SAP Commercial Planning solution for Diageo Sales, Finance and Distributor network. Taking the high level scope approved by the Steering Committee, managed moving this through mobilization which included developing org structures, securing resources, developing budget ($15MM USD), securing funding, project planning and managing the project kick off. Once in flight the team utilized the Agile mythology to develop and deploy the solution to approximately 350 users. -
It Project Director – Global / Regional Is ProjectsDiageo Jul 2010 - Oct 2010London, GbMexico Electronic Invoicing Directed an upgrade to SAP to support local Mexican government changes to electronic invoicing. Worked with the business in mobilization and developed various alternatives to address the new government regulation. Funding was not secured, however in the process of shutting down the project a manual work around process was implemented that will make Diageo Mexico compliant for the short term. Directed a dedicated team of 4 persons to package all work done to that point and put it in a state that it could be picked back up once the funding was available and the business was ready to resume the project. -
It Project Director – Global / Regional Is ProjectsDiageo Mar 2010 - Jul 2010London, GbGlobal IS Change Implementation Lead Managed the Global IS organization changes as they impacted the Architecture & Design team. Worked closely with the VP of this team to get this group briefed on their new specific roles and responsibilities. Facilitated the development of RACI documents and key items required to successfully integrate this team into the new operating model. Also establish ways of working between all groups that interfaced with this team. -
It Project Director – Global / Regional Is ProjectsDiageo Feb 2008 - Feb 2010London, GbJamaica Project STAR Managed a $2MM systems upgrade to the Red Stripe SAP and Route Accounting Hand Held Systems. A key objective of this project was to upgrade the Red Stripe hand held system software (RAS) and to build tighter integration with SAP. After internal theft was identified, Red Stripe had an audit and received a deficient rating. This project not only had enhancements in scope but a clear object to close the loopholes in the system and to pass a future audit. Led a dedicated team of 10 along with 4 vendors and another 25 part time persons on the project located in the US, Jamaica, and Canada. • After an orientation of Jamaica business, immediately saw gaps in systems processing and architected a new way forward allowing Red Stripe to use SAP as their master system vs. master data entry into two systems.• Identified system-to-system and process deficiencies.• Navigated challenges in market complexities, culture and limited resources and mitigated ongoing issues, facilitating many conversations between groups that weren’t otherwise willingly talk. This allowed decisions and solutions that otherwise would have not been made in a timely manner.• Enhanced systems were implemented and improved data quality, reduced errors and closed identified control gaps previously identified.• Red Stripe was able to pass a follow up Audit based on a successful implementation of this project -
It Business Partner - Global Sales / Latam And CaribbeanDiageo Jan 2008 - Jun 2009London, GbProvided IT leadership and Relationship Management to the Sales team in the Latin American and Caribbean region (LA&C). Facilitated the development of the Annual Operating Plan (AOP) and representation of the requested items for the region. Provided two-way communication to/from IS and the business within the region. Worked closely with the Hub Sales Director to ensured all key LA&C stakeholders are properly engaged and represented to enable alignment to the Business, IS and Global strategic agendas. -
It Director Transformation Project Manager - Sap CrmDiageo Aug 2005 - Dec 2007London, GbDiageo initiated this transformational initiative to assess and set the way for our Front Office agenda. The object was to gain expertise in this area from other companies and to assess Diageo’s capabilities and gaps across the world. Once the roadmap was defined the first implementation was eventually know as the DWS program (Diageo Way of Selling - Advantage SAP CRM).• Working directly with the business to assess and defined the commercial and systems requirements for enhanced CRM / Front Office capabilities for Diageo.• Worked as part of a cross functional / cross geography team to develop a roadmap which included plans against Sales Force Automation, Scorecarding, Joined Up Business Planning, Category Insights, and Trade Investment Tracking.• Instrumental in defining the Category and Shopper Insights (CSI) capability leveraging commercial background skills in Category Management.• Assess current expertise in the CRM area from various business units around the globe including Thailand, Australia, GB, Spain and US markets to then develop gap assessments and recommended processes to adopt for this program.• Managed the Business Case delivery project for this $100s of million dollar investment which required and received Diageo Board approval and was approved based on the business case developed. -
It Business Partner - National Accounts / CanadaDiageo Jul 2002 - Jan 2006London, GbProvided IT leadership to the National Accounts and Canadian Executive teams. Business Partner managing business initiatives with Delivery teams and also served as the IT conduit into National Accounts / Canada. Worked closely with the National Accounts President in helping to shape the business. Served on the National Accounts Executive Leadership team to provide input to managing the business on an on-going basis. Led development of key applications supporting the National Account business as well as managed vendors for support. -
Project ManagerDiageo Feb 2001 - Jul 2002London, GbManaged the development and support of commercial applications. Developed the Retail Pricing Application (RPA) for our distributors to service Wal*Mart used by over 600 distributors to set prices for Wal*Mart stores on a daily basis. Coordinated the Next Generation Growth distributor transition for South West and Central IMC markets by working with Distributors to integrate historical data into joint systems. Led a team in development of our first Commercial IT strategy/AOP. -
Market Systems Manager – Southwest Market ImcDiageo Oct 1998 - Feb 2001London, GbManaged general day-to-day IT activities and operations for the Southwest IMC market providing communications both up stream and down-stream related to business activities in the SW market. Led efforts to collect account level sales (Account Sold) data from distributors which provided Diageo with increased market visibility to sales and marketing efforts.
Nick Hernandez Skills
Nick Hernandez Education Details
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University Of North TexasBusiness Computer Information Systems -
Texas State UniversityBusiness Computer Information Systems
Frequently Asked Questions about Nick Hernandez
What company does Nick Hernandez work for?
Nick Hernandez works for Hf Sinclair
What is Nick Hernandez's role at the current company?
Nick Hernandez's current role is Information Technology Business Partner.
What is Nick Hernandez's email address?
Nick Hernandez's email address is ni****@****geo.com
What is Nick Hernandez's direct phone number?
Nick Hernandez's direct phone number is +197271*****
What schools did Nick Hernandez attend?
Nick Hernandez attended University Of North Texas, Texas State University.
What skills is Nick Hernandez known for?
Nick Hernandez has skills like Cross Functional Team Leadership, Consumer Products, Project Management, Fmcg, Customer Insight, Forecasting, Team Leadership, Change Management, Management, Business Analysis, Sap, Strategic Planning.
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