Nicole Herrera Email and Phone Number
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Nicole Herrera personal email
Welcome to my Linkedin page. Here you will find a history of my career from start to present. You'll see my accomplishments so far and see the goals I have in progress.
Deloitte
View- Website:
- deloitte.com
- Employees:
- 490451
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It Manager - Customer Experience Operations (Cxo)DeloitteChicago, Il, Us
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It ManagerDeloitte Sep 2022 - PresentChicago, Illinois, United States
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Developer IiThe Cincinnati Insurance Companies Mar 2022 - Aug 2022 -
Analytics And Reporting Analyst (Uipath Dev)Blue Cross And Blue Shield Of Illinois, Montana, New Mexico, Oklahoma & Texas Jun 2021 - Mar 2022Chicago, Illinois, United States- Tested and piloted unattended processes in UiPath's Orchestrator prior to release into production- Engaged with Technology teams to support the cloud infrastructure needed to run automative processes. - Furthered GitHub use as medium to store department’s UiPath’s source code - Led a department wide project to revamp department's 100+ processes to fortify them against changes that can lead to system failures. - Resolved customer’s requested changes into our system’s databases in a timely manner -
Technology Support AnalystDeloitte Aug 2020 - May 2021Chicago, Illinois, United States-Developing python programs to automate processes in region wide hiring activates. -Creating support documentation for self created programs so it can be used region wide.-Determining business and technical requirements of customers and translating it into solutions that I see through to the end.
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Associate Technology Support AnalystDeloitte Nov 2017 - Aug 2020Chicago, Illinois-Managed a 10+ team on a day to day basis, advising and mentoring fellow coworkers.-Collaborated with national and global teams to troubleshoot software support according to proper escalation paths.-Deescalated high pressure situations between customers and coworkers. -Maintaining our Chicago's ticketing system to ensure SLA's are met. -Documenting new various processes to address the impact of the COVID19 on our customer's remote work needs
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ClerkBny Mellon Dec 2016 - Nov 2017Cumberland, ChicagoHanding and processing confidential and time sensitive client accounts according to company specifications. Managing workflow to ensure client's transactions are timely processed and prioritized. Troubleshooting machinery and resolving technical complications. Constantly multitasking and interacting with a variety of departments on a daily basis. -
Team MemberProtein Bar Jul 2016 - Nov 2016North Clybourn, ChicagoMaintained and fostered customer and business relationships by providing assistance and handling their orders. Cross trained in various aspects of the business in order to better serve the needs of the business during high traffic times. Trained people in service and delivery.
Nicole Herrera Skills
Nicole Herrera Education Details
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Plainfield East HighschoolGeneral Studies
Frequently Asked Questions about Nicole Herrera
What company does Nicole Herrera work for?
Nicole Herrera works for Deloitte
What is Nicole Herrera's role at the current company?
Nicole Herrera's current role is IT Manager - Customer Experience Operations (CXO).
What is Nicole Herrera's email address?
Nicole Herrera's email address is ni****@****fin.com
What schools did Nicole Herrera attend?
Nicole Herrera attended Depaul University, Plainfield East Highschool.
What skills is Nicole Herrera known for?
Nicole Herrera has skills like Microsoft Office, Customer Service, Management, Microsoft Excel, Project Management, Leadership, Microsoft Word, Strategic Planning, Powerpoint, Sales.
Who are Nicole Herrera's colleagues?
Nicole Herrera's colleagues are Roberta Barros, Vivi Haaheim, Alessandro Pepe, Baby Garima, Michele Torroni, Archa Vishnu, Friedman Revital.
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Nicole Herrera
Marketing And Community Outreach At Shaka Wear | Global Studies Ucsb GradLos Angeles Metropolitan Area1ucsb.edu -
Nicole Herrera
Sales & Marketing Administrator @ Octus | Commercial Operations | Global Business Management UndergraduateNew York City Metropolitan Area2krispykreme.com, reorg-research.com -
Nicole Herrera
Industrial And Operations Engineering Student At University Of MichiganNorth Miami Beach, Fl -
3ghostmediainc.com, collab.inc, thedigitalbrandarchitects.com -
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