Nicholas Hambleton-Gardiner Email & Phone Number

Brantford, Ontario, Ca

- Maintain holistic oversight of complex engineering and manufacturing operations, while providing technical leadership and support to a team of seven manufacturing engineers and skilled tradespeople.- Guide development of complex industrial machine design and specification for a range of custom-built laser and plasma cutting machines through to commissioning, testing, and installation.- Initiate and lead continuous improvement assessments related to product design, production workflow, and manufacturing.- Work closely with project management team, specifically in terms of work planning and control processes, to ensure projects are delivered on time and on budget.- Communicate with vendors and consultants to procure products and equipment, managing and tracking costs, specifications, and delivery timelines.- Provide coaching, performance feedback, and identify career growth opportunities, including training and resource planning, for team of seven.

Brantford, Ontario, Ca

- Provided high-quality technical research and briefings to the Managing Director on technology solutions to drive design innovation.- Collaborated with mechanical designers, Sales, and Management teams on concepts, plans, and specifications that met and exceeded client requirements, ensuring outputs met production safety and quality standards.- Reviewed and provided solutions-focused feedback on technical products such as quotes, designdocumentation, and equipment purchase agreements.- Researched and proposed new technologies for future product requirements and planned for integration into manufacturing pipeline.

Brantford, Ontario, Ca

- Worked closely with the design team to improve design manufacturability and scalability; and with the quality team to ensure production processes were designed and executed in compliance with regulatory standards.- Undertook activities necessary to transfer new designs to international markets, including by writing regulatory submissions, assembly procedures, and user guides.- Supported day-to-day manufacturing activities to meet production shipment targets, including investigating and resolving production non-conformances.

- Supported HVAC and Refrigeration Technicians with the installation, testing, repair, and servicing of environmental control systems in a variety of industrial environments.- Assisted with end-to-end testing, start up, commissioning, and servicing on assigned projects.- Assessed and redesigned faulty control systems utilizing Honeywell WEBPro-AX and Johnson Controls Metasys engineering toolkits.

- Assumed responsibility for all daily store operations, including merchandising, submitting orders and receiving shipments, preparing financial deposits, liaising with clients, and performing bicycle maintenance and tune-ups according to Bike Locke standards and manufacturer specifications.- Conducted competitive analysis of other retailers on merchandise mix, inventory levels, and customer service to make informed business development recommendations to the General Manager.- Developed meaningful rapport with customers by communicating a passion for bicycles and promoting an active lifestyle, thereby increasing brand loyalty and repeat business.

Milton, Queensland, Au

- Managed the Technical Services and Warranty department of Australia’s largest bicycle distributor.- Maintained an in-depth understanding of the warranty policies and familiarity with the bicycle models of popular brands such as Merida, Norco, Lapierre, and BMC in order to provide technical insight and after-sale support to customers, national sales teams, international suppliers, and managers at over 300 retail locations across Australia.- Leveraged superior negotiating skills and ability to influence to resolve concerns regarding warranty claims in an efficient and effective manner, and to the satisfaction of both the supplier and claimant.

Continuing Education, Project Management

Bachelor’S Degree, Aerospace Systems Engineering