• Analyzed financial data to evaluate cash flow and profitability of deposit and loan products, prepared reports and strategically assisted management in increasing revenue. • Worked with cross-functional departments to design and implement new products including risk management and compliance with all regulations. • Provided new product training to Branches, and supported Branches in sale strategies. • Improved efficiency and reduced raw data collection time by designing standard reports integrated into data warehouse system

• Market research for developing new Collateral Management Service for Margin Trading product• Prepared market watches to inform clients about changes in the Vietnamese securities market• Assisted customers to finalize mortgage registration documentation required in syndicated loans

• Chose articles for the undergraduate Economics Journal • Reviewed research papers submitted by seniors economics major

• Provided students with individualized attention to ensure better understanding of the course material • Graded quizzes and homework, and maintained records of grades

• Processed the demographic information of IWU’s alumni, parents and friends • Assisted with Alumni Welcome Table at Homecoming, providing university’s information

• Valuated real estate properties based on financial statements for team’s investment decision-making process.• Analyzed impacts of changes in revenue from rents and costs of utilities, maintenance and depreciation expense to draft reports on Midwest housing market, highlighting trends in price and development.• Managed customers’ information and the layout of the data management program