Nhi Ong Email & Phone Number

Nashville, Tennessee, Us

Serves as the primary contact for all commercial analytics-related and commercial operations initiatives, reporting directly to the CCO. Build from the ground up and lead the function responsible for creating operational capabilities in Sales Operations, CRM, Sample Management, Commercial Analytics, Forecasting, and Insights that support Sales, Marketing, and Market Access. Additional responsibilities include the optimization of sales territories and sales incentive compensation plans that support profitable growth.

Directly accountable for constructing a commercial control tower for launch planning and execution maintenance, reporting directly to the CEO. Introduced KPIs reporting and analytics to fully realize all aspects of customer data. Expert in driving insights guided by data and strategy within broader business objectives and constraints and overseeing all aspects of data acquisition and governance.

Developed performance monitoring, reporting and management capabilities that enable leadership to effectively manage the business and achieve its goals and objectives. Provided leadership team with insights both proactively and reactively. Analyze sales and market share data to identify both optimal sales performance and areas of opportunity to maximize performance.

Bridgewater, Nj, Us

Provided in-depth assessments and analysis of targeting change, deployment modeling and representative targeting analysis, and data management opportunities. Managed syndicated data, analytics, modeling, forecasting, including promotional ROI, lift analysis, and market simulations for the Cataract market which included developing a reporting system for KPIs and other metrics.Targeting and call planning to support 150 sales representatives with end-user sales analytics, CRM/database administration, and design and payout of commission plans. Managed the operational elements of sales including productivity metrics, quota and capacity planning, compensation plan design and implementation, Alignment optimization, and territory design.

San Mateo, California, Us

Accountable for Sales and Marketing analytics for Allergan in a $1B glaucoma brands. Provided client-supporting and client facing consultation, analysis and analytics service delivery including planning, creation of content, interpretation, as well as presenting to the commercial team.

Leuven, Be

Oversaw commercial operations to build and develop central hub for all input data that enabled analytics, and reporting with dashboards delivering key metrics on the commercial health of the organization. Managed all sales operations deliverables including operations launch planning, analytics, reporting, targeting, alignments, Incentive Compensation and Sales Force Automation for assigned product brand.

Irvine, Ca, Us

Managed Sales and Marketing Analytics; accountable for Targeting and Segmentation analysis with alignments activities resulting in a 60% increase in sale force expansion in 2010 from 103 to 165 reps with 22K targeted accounts nationwide.

Bachelor Of Science (Bs), Chemistry

Master Of Business Administration (Mba), Business