Nhlanhla Msimango

Nhlanhla Msimango Email and Phone Number

Desktop Assessor at Santam Insurance @ Santam Insurance
bellville, western cape, south africa
Nhlanhla Msimango's Location
City of Johannesburg, Gauteng, South Africa, South Africa
Nhlanhla Msimango's Contact Details

Nhlanhla Msimango work email

Nhlanhla Msimango personal email

n/a
About Nhlanhla Msimango

I have previously been employed at Japan Tobacco International, Airport Company South Africa, Discovery Insure and Santam holding varies positions in customer services, security, claims and investigation. I have obtained a certificates various positions previously held in General Security Practices, PSIRA Grade C, SACAA Screener, Swiss RE and Assessing Development Program (Specializing in Motor, Heavy Haulage & Non-Motor Claims). I believe that I have equipped myself with necessary skills that would allow me to manage and be part of a large successful formal team. With my enthusiasm and hard work, I believe that this inspirational method will lead and bring success not only to me but also to my associates.I believe that I am a hard worker and I am to be part of an organization that will help me realize my extensive potential and give me an ability to perform at my utmost best as required. I am dedicated to my work, I like to face day to day challenges and I like working under pressure on a daily basis which in turn keeps me focused. I am reliable and can easily work without any close supervision. I believe that with over 10 years’ experience in the aviation, customer services, security and claims, I can be seen as a potential employee to an organization that requires self sufficient and an ambitious person who is able to deliver on the required TAT and SLA.

Nhlanhla Msimango's Current Company Details
Santam Insurance

Santam Insurance

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Desktop Assessor at Santam Insurance
bellville, western cape, south africa
Website:
santam.co.za
Employees:
3068
Nhlanhla Msimango Work Experience Details
  • Santam Insurance
    Claims Specialist
    Santam Insurance Dec 2020 - Present
    City Of Johannesburg, Gauteng, South Africa
    • Generate claims report and communicate the outcome with client and intermediary.• Determine market value of vehicle for settlement (valuation).• Determine outstanding finance details, release settlements and documents to salvage inventory. • Screening of merits.• Complete investigative report.• Responsible to sign off the final quantum (FRC).• Handle complaints, queries and interaction with clients, intermediaries, service providers, internal stakeholders’ relationship managers, claims committee and options from underwriters.
  • Discovery Limited
    Senior Claims Specialist
    Discovery Limited Jan 2018 - Dec 2020
    City Of Johannesburg, Gauteng, South Africa
    • To process, validate and liaise with clients, brokers and service providers following a client's non-motor, motor and building loss or incident.• Liaison with clients, brokers and service providers regarding payment and claims processes.• Achieving monthly products and soft skills knowledge targets.• Keeping Brokers’ updated on all of their clients claims.• Dealing with high profile clients.• Validating, processing high quantum claims.• Arranging towing and assisting with salvaging motor and non-motor items.• Dealing with complaints from junior staff before being escalated to management.
  • Discovery Limited
    Motor Claims Consultant
    Discovery Limited Jul 2016 - Dec 2017
    City Of Johannesburg, Gauteng, South Africa
    • To handle the end process of new and existing short-term insurance claims from Discovery Insure clients and brokers.• Capture and validate claims on the in-house claims system within SLA.• Responsible for administration (Drafting letters to clients, costing claims and providing feedback to clients).• Liaise with service providers (Panel beaters, storage yard, assessors and third parties).• Deal with queries from clients & service providers (First call resolution basis).• Request payments for service providers and clients within SLA.• Handling the end-process of the claims allocated to you.
  • Discovery Limited
    Service Consultant
    Discovery Limited Jul 2015 - Jun 2016
    City Of Johannesburg, Gauteng, South Africa
    • Take and make calls within predetermined service level agreements and ensuring that a proper turnaround time.• Monitor and respond to alarm signals received.• Keep clients informed of progress on interactions.• Dispatching emergency services to clients in distress.• Data entry on discovery information tool and SAP system.• Vehicle tracking on Discovery stolen vehicles and clients in distress.
  • Airports Company South Africa
    Avsec Officer
    Airports Company South Africa Oct 2011 - Jun 2015
    Johannesburg Area, South Africa
    • To carry out searches as required for aviation security for purposes such as passengers and their baggage Monitor and respond to alarm signals received.• To maintain access of staff and workers at the airport.• To prevent prohibited articles entering the restricted zone by operating X-Ray equipment, other screening and detection devices Data entry on discovery information tool and SAP system.• To control and prevent unauthorized access at security control posts by means of reading, checking and verifying boarding cards of intending passengers.
  • Jti (Japan Tobacco International)
    Brand Ambassador
    Jti (Japan Tobacco International) Jul 2007 - Sep 2009
    Johannesburg Area, South Africa
    • Sales Promotions for Camel and Twenty Cigarettes.• Explaining the product in-depth to potential customers and offering incentives.• Obtaining new users for JTI products.• Capturing data and information of new users introduced to JTI products for activations.• Introducing product extensions to consumers.

Nhlanhla Msimango Skills

Microsoft Office Sap Erp Oracle Erp Implementations Management Microsoft Excel Microsoft Word Research

Nhlanhla Msimango Education Details

Frequently Asked Questions about Nhlanhla Msimango

What company does Nhlanhla Msimango work for?

Nhlanhla Msimango works for Santam Insurance

What is Nhlanhla Msimango's role at the current company?

Nhlanhla Msimango's current role is Desktop Assessor at Santam Insurance.

What is Nhlanhla Msimango's email address?

Nhlanhla Msimango's email address is nh****@****y.co.za

What schools did Nhlanhla Msimango attend?

Nhlanhla Msimango attended University Of Pretoria/universiteit Van Pretoria, Stanza Bopape Secondary School.

What are some of Nhlanhla Msimango's interests?

Nhlanhla Msimango has interest in Social Services, Children, Economic Empowerment, Politics, Environment, Education, Poverty Alleviation, Human Rights, Arts And Culture, Health.

What skills is Nhlanhla Msimango known for?

Nhlanhla Msimango has skills like Microsoft Office, Sap Erp, Oracle Erp Implementations, Management, Microsoft Excel, Microsoft Word, Research.

Who are Nhlanhla Msimango's colleagues?

Nhlanhla Msimango's colleagues are My Love, Kevin Dickson, Noluthando Malakwane, Sam N., Hendri Nigrini, Nicolene De Witt, Zama Nene.

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