Peter Hock Email & Phone Number

Brookline, NH, US

Sr. Project Manager for Commercial Markets IT group.

Managing complex, cross-organizational projects for the Fidelity Technology Group (FTG) as a contractor through Veritude, a Fidelity company. Utilizing Fidelity Systems Delivery Methodology (FSDM) as well as PMI project methodologies to manage full SDLC projects. Projects include infrastructure and application upgrades and implementations for.

Returned to Dynamics Research to lead software development contract effort at the NH Department of Health and Human Services, Public Health Laboratories (PHL). Designed, developed, and implemented a Food Microbiology Test Tracking and Environmental Specimen receipt application (LIMS components). Project Manager and Sr. Developer responsible for SDLC and.

Directed software development and product implementation projects for high tech industrial, electronics, and aerospace manufacturers. Planned and staffed projects following Statement of Work and contract acceptance. Monitored budget and project timelines while guiding Solution Architects and Consulting Engineers through project lifecycle. Actively pursued.

Managed large-scale software product implementations for SRM product line including Strategic Sourcing, Product Sourcing, Contract Management, and Negotiate products. Managed all phases of project lifecycle including planning with customer, software customization, implementation, testing, deployment, training, and project budgets. Directed teams of.

Managed a team of software developers at customer site to design, develop, and implement a 400 user client / server application for NH Health and Human Services, including Claims Processing, Eligibility Tracking, and Financial Management modules. Full system development lifecycle responsibilities included project planning and management, requirements.

Directed Professional Services, Customer Support, Software Maintenance and Technical Documentation departments for this software applications vendor to the Customs House Brokerage and Freight Forwarding industries. Delivered consulting services, custom software development, product documentation and technical support. Responsible for managing concurrent.

Managed department of technical staff from project planning phase to delivery of new systems and software enhancements. Achieved department turnaround to profitability within 6 months following two years of losses under previous managers. Responsible for planning, scheduling and budget management for contracted customer services including project.

Managed department responsible for custom software development and delivery. Consistently completed projects within 10% of budgeted time and cost. Developed technical specifications, designed and developed new software, planned and tracked project tasks, and monitored contract budgets. Also responsible for data conversion (ETL), customer training, and.

Established the Customer Support Group responsible for technical support and implementation of custom software enhancements for clients. Developed EFT interfaces with banking systems, transaction entry and reporting modules, and customized site-specific software. Designed and developed help desk and call tracking application for in-house use. Created and.

Assisted customers by debugging and delivering software corrections. Provided on site and remote technical support to medical facilities, TV stations, municipalities, financial, and commercial businesses. Performed system management duties including hardware and software upgrades, and maintenance of communications equipment and peripherals.

Designed, programmed, and installed software for custom applications in ADMINS 4GL (IDE) on VAX/VMS. Worked on database procedures using DCL, as well as customized client reports. Conducted end user training sessions.