Jessie Le Email & Phone Number

Melbourne, Vic, Au

Australia

▪︎ Actively contribute to the execution of a new product range, collaborating with cross-functional teams and stakeholders to ensure its successful implementation.▪︎ Engage in both internal and external stakeholder meetings to gather insights, align strategies, and address any concerns or requirements related to the new product range.▪︎ Work closely with the marketing team to develop and deliver comprehensive resources, such as FAQs, how-to videos, and skill pills, training kit… Show more ▪︎ Actively contribute to the execution of a new product range, collaborating with cross-functional teams and stakeholders to ensure its successful implementation.▪︎ Engage in both internal and external stakeholder meetings to gather insights, align strategies, and address any concerns or requirements related to the new product range.▪︎ Work closely with the marketing team to develop and deliver comprehensive resources, such as FAQs, how-to videos, and skill pills, training kit, packaging artwork, etc.▪︎ Providing comprehensive training to external customers and internal sales team members across Dulux ANZ.▪︎Collaborate with subject matter experts and technical teams to ensure accurate and up-to-date information is included in the training materials and resources.▪︎ Continuously assess the effectiveness of the training programs, gathering feedback and making necessary adjustments to enhance the learning experience and knowledge retention.▪︎ Act as a knowledge resource and point of contact for team members and customers, addressing inquiries and providing ongoing support regarding the new product range.▪︎ Designed manufacturing processes, scaled up approved formulations, and assessed critical process variables.▪ Troubleshot scaled-up batches and drove improvement initiatives for quality processes and procedures.▪︎ Managed other product range and serving as the point of contact for customer complaints and field issues and addressing their concerns.▪︎ Identified and resolving manufacturing issues that arise during the production process, ensuring product quality and adherence to specifications. Show less

Australia

▪︎ Conducted research and experiments to explore innovative formulations and technologies for Dulux Wash & Wear▪︎ Collaborated closely with the R&D internal polymer team, procurement, and R&D commercialization teams to ensure the availability of necessary materials for the research stage.▪︎ Worked on the final formulation testing stage for Concrete & Paving project to meet product specifications and objectives. ▪︎ Conducted field trials to gather direct customer feedback and… Show more ▪︎ Conducted research and experiments to explore innovative formulations and technologies for Dulux Wash & Wear▪︎ Collaborated closely with the R&D internal polymer team, procurement, and R&D commercialization teams to ensure the availability of necessary materials for the research stage.▪︎ Worked on the final formulation testing stage for Concrete & Paving project to meet product specifications and objectives. ▪︎ Conducted field trials to gather direct customer feedback and insights regarding the performance and application of the new product. ▪︎ Worked with the factory team on EBR batches of all products, to optimize the manufacturing address any challenges encountered during EBRs scale-up. Show less

▪︎ Conducted research and experiments to explore innovative formulations and technologies for Dulux Wash & Wear and Dulux Ultra Air.▪︎ Collaborated closely with the supplier, procurement, and R&D commercialization teams to ensure the availability of necessary materials for the research stage.▪︎ Worked in close coordination with the R&D commercialization team to align the research testing results with market demands and commercial viability.▪︎ Participated in brainstorming sessions… Show more ▪︎ Conducted research and experiments to explore innovative formulations and technologies for Dulux Wash & Wear and Dulux Ultra Air.▪︎ Collaborated closely with the supplier, procurement, and R&D commercialization teams to ensure the availability of necessary materials for the research stage.▪︎ Worked in close coordination with the R&D commercialization team to align the research testing results with market demands and commercial viability.▪︎ Participated in brainstorming sessions and team meetings to contribute insights and ideas for the development of these products. Show less

Melbourne, Australia

▪︎ Conducted research and experiments to explore innovative formulations and technologies for Dulux Wash & Wear and Dulux Ultra Air.▪︎ Collaborated closely with the supplier, procurement, and R&D commercialization teams to ensure the availability of necessary materials for the research stage.▪︎ Worked in close coordination with the R&D commercialization team to align the research testing results with market demands and commercial viability.▪︎ Participated in brainstorming sessions… Show more ▪︎ Conducted research and experiments to explore innovative formulations and technologies for Dulux Wash & Wear and Dulux Ultra Air.▪︎ Collaborated closely with the supplier, procurement, and R&D commercialization teams to ensure the availability of necessary materials for the research stage.▪︎ Worked in close coordination with the R&D commercialization team to align the research testing results with market demands and commercial viability.▪︎ Participated in brainstorming sessions and team meetings to contribute insights and ideas for the development of these products. Show less

Melbourne, Australia

▪︎ Generate and optimize formulas for a diverse range of powder products.▪ Conducted quality control assessments of approved formulations.▪ Proficient in color matching of new and existing products to meet QC testing criteria.

Melbourne, Australia

▪︎ Performed quality control testing on approved formulations and communicated results to the R&D manager.▪ Assisted in the evaluation and selection of raw materials for product formulations.▪ Maintained accurate documentation of testing procedures, results, and observations.

Melbourne, Australia

▪︎ Sort and process incoming and outgoing mail and parcels accurately and efficiently.▪ Handle and process special items, including registered mail, express post, and international mail.▪ Collaborate with team members to meet daily targets and deadlines.

Melbourne, Australia

▪︎ Supervise and coordinate the activities of store staff.▪ Train and mentor team members.▪ Handle customer inquiries, concerns, and complaints in a professional and timely manner.▪ Manage inventory levels, including receiving and stocking merchandise.▪ Assist in the preparation and execution of promotional activities and in-store events.

Bachelor’S Degree, Pharmaceutical Science - Majoring In Formulation Science

Achievements: • Mental Health First Aids, Monash University, Parkville, VIC (2013) • Vice Chancellor’s Access Monash Scholarship, Monash.

Graduate Program

Graduate Program is about developing the leaders of tomorrow with a tailored curriculum designed to grow, stretch and support our.

Advanced Couse In Surface Coating Technology

Atar Score 97.45

***Achievements*** • Beacon Foundation’s Polish Program, Customer Service Skills, Macquarie Group and Beacon Foundation (2010) •.

Mental Health First Aids