- Prepare the working timetable for the Director- Work out on collect, analyse and get conclude on working ideas- Consultant on developing working process- Lead KPI team to set up & correct mistakes during applying for whole system.- Train some staff & decide to require them to the important position

Look after and earn higher customer service satisfaction. Train and keep feedback for fresher. Report sale and profit direct to the manager- Provided excellent banquet service and fostered guest satisfaction in fast-paced restaurant and bar- Coordinated to attain the highest customer service rating, earned 100% in all categories including communication, listening skills, resolved problems and politeness.- Enrolled training course to enhance customer satisfaction and continuous improvement. - Proven track record in training new staff after three month working.- Tasks required were training new staff, giving feedbacks every weeks- Dealing with customer’s requests and payments.- The roles enhanced a number of skills including communication with customers and other staff as well as the ability of auditing wisely.

Kept recording and understanding all polices, rules and structures either the bank or international payment transactions.Played key role in designing a commercial contract and deciding which transaction is the most suitable.Be able to comparing similarities and differences between four sorts of proceedings as Letter of Credit, Telegraphic Transfer Remittance, Cash Against Document and Collection.Involved in investigation of risks of The Letter of Credit as well as matching solutions Conducted ideas about resolving payment risk problems for brand staff and manager