I am a Public Relations Executive at London College for Design & Fashion (Hanoi), where I prepare and manage media content, organize college events, and develop press relations. I also pursuited a Bachelor's degree in Business Administration and Business English at National Economics University (NEU) Vietnam, with a focus on marketing and communication. I have a 7.5 overall IELTS certification issued by British Council.Previously, I worked as a Customer Support Representative for over three years, developing scripts to address customer inquiries and providing customer support for product upgrades, renewals, and downgrades. I also completed a seven-month internship at GIZ Energy Support Programme - Viet Nam, where I created bilingual contents, graphic designs, and short videos, drafted press releases, and monitored social media channels. I have skills in Social Media Marketing, Marketing Event Planning, and News Writing, which I use to create engaging and informative content for various audiences and platforms. I am passionate about promoting education and sustainability, and I enjoy working with diverse and creative teams. I can bring a fresh and global perspective to any organization, as well as a strong work ethic and a collaborative attitude.