Robert Walker

Robert Walker Email and Phone Number

Sales Engineering Manager and Senior Solutions Architect @ Unitrends
Boston, MA, US
Robert Walker's Location
Greater Boston, United States, United States
Robert Walker's Contact Details

Robert Walker personal email

n/a
About Robert Walker

Thirty years of progressive experience in solutions engineering as a senior manager, product manager, architect, analyst, and engineer. A team player who has demonstrated the ability to work collaboratively with others, resolve problems quickly, and enable managed service providers for success.

Robert Walker's Current Company Details
Unitrends

Unitrends

View
Sales Engineering Manager and Senior Solutions Architect
Boston, MA, US
Website:
unitrends.com
Employees:
119
Robert Walker Work Experience Details
  • Unitrends
    Sales Engineering Manager And Senior Solutions Architect
    Unitrends
    Boston, Ma, Us
  • Cloudsaboveit.Com
    Managing Director
    Cloudsaboveit.Com Apr 2024 - Present
    Helping Managed Service Providers to implement and manage the complete suite of products and integrations from Kaseya. Providing operations level management and monitoring for KaseyaOne, Datto EDR/AV, SOC, Email Security/Backup, and Continuity products into Datto RMM and AutoTask.
  • Datto
    Sr. Manager, Solutions Engineering
    Datto Jun 2022 - Apr 2024
    Norwalk, Connecticut, Us
    Led the North America Account Management Solutions Engineering team for the Cybersecurity & Networking products. Team-wide cross trainings ensured competency and expertise across the following products: KaseyaOne, Datto RMM, AutoTask, Datto EDR & AV, RocketCyber Managed SOC, Graphus, BullPhishID, DarkWebID, SaaS Defense, Compliance Manager GRC, Network Detective Pro, CyberHawk, Datto Networking, and vPenTest (Vonahi) for internal/external penetration testing. Team exceeded quota for each quarter of 2023 and finished Q4’23 at 201% of plan. Led the North America New Customer Acquisition Solutions Engineering team for the Continuity products. Team-wide cross trainings ensured competency and expertise across the following products: KaseyaOne, Datto SIRIS, Unitrends, Endpoint Backup (DTC), Backup for Microsoft Azure, Spanning and Backupify for Microsoft and Google email platforms. Implemented and managed the Clouds Above IT - ITComplete environment used corporate wide to demonstrate the integrations between all Kaseya products.
  • Datto
    Sr. Manager, Solutions Engineering
    Datto May 2021 - Jun 2022
    Norwalk, Connecticut, Us
    Hired by Datto's CRO to build-out scalability and automation for the solutions engineering team. Successfully led the Emerging SE team in the creation of digital assets that included: full demonstration video recordings and video feature snippets, sales qualification discovery checklists, one-to-many product webinars, and demonstration environments. Reduced SE utilization from 1:8 to 1:10 while the aligned sales teams increased business by 20%. Managed and led the BCDR (SIRIS) SME group with focus on Win/Loss, Competitive, and interlock with PM & PMM. Acquired by Kaseya in June 2022.
  • Presidio
    Managed Services Solution Architect
    Presidio Jun 2019 - May 2021
    New York, Ny, Us
    Presidio Networked Solutions, LLC, New Hampshire – Managed Services Solution Architect: Designed managed services solutions for customers in New England, Michigan, Ohio, and Pennsylvania. Responsible for scoping out the solutions necessary to meet and exceed customer expectations. Gathered client environment details necessary to generate the statement of work, and the quoting of internal service offerings.
  • Unitrends-Msp
    Sales Engineering Manager/Consultant
    Unitrends-Msp Nov 2017 - Jun 2019
    Unitrends MSP (a Kaseya company), Miami, FL: Sales Engineering Manager and consultant working directly for CEO. Worked to repackage enterprise BCDR solution for fulfillment through national managed service providers. Built out sales and product management collateral, with a focus on partner enablement. Trained the Unitrends-MSP and Kaseya account managers on BCDR and competitive selling based on product strengths. Hired, trained, and managed the sales engineering team while bringing the Kaseya technical resources up to speed on the BCDR offering.
  • Unitrends
    Sales Engineering Manager / Senior Solutions Architect
    Unitrends Aug 2012 - Jan 2017
    Providing solution based selling enablement to customers, MSPs, channel partners, and resellers. Providing SE leadership for full customer lifecycle management. Sales engineering management and mentorship, and directed competitive analysis for product management. Trained sales and sales engineering on the competitive landscape identifying key product differentiators. Developed competitive battle cards and speaking list specific for the most seen competitors. Worked with product management and development to identify and prioritize product enhancements based on competitive win/loss reporting. Designed and manages the demonstration environments used to sell and promote the Unitrends products. Frequent speaker and presenter of the Unitrends solutions to user groups, communities, and partners across the United States.
  • Alpha Netsolutions, Inc.
    Senior Systems Engineer/It Consultant
    Alpha Netsolutions, Inc. Aug 2009 - Aug 2012
    Millbury, Ma, Us
    Technical account manager providing IT as a service to customers located throughout the New England area. Helped determine and define customer business requirements and service level agreements. Architected business continuity and disaster recovery solutions using various solutions and products. Performed real world disaster recoveries and dissimilar restores of business applications often to different hypervisors and hardware. Responsible for providing backup and DR for our cloud based service and application offerings. Acted as the internal technical lead for VMware projects and spearheaded the larger implementations and upgrades.
  • Unitrends
    Senior Pre-Sales Engineer
    Unitrends Aug 2007 - Aug 2009
    Unitrends PreSales Engineer covering the Northeast. Educated resellers and customers on the Unitrends solution by providing product demonstrations, evaluations, and simulating single server to full site recovery. Provided technical training to sales and fed product enhancement request back into engineering. Conducted disaster recovery exercises with financial/medical institutions to prepare for regulatory audits. Sized Unitrends solution based on customer environment and provided pre-build engineering approval for all products sold in territory. Evaluated competitive solutions to educate sales team on product strengths and weaknesses.
  • Maxima Solutions, Inc
    Technical Services Manager/Systems Engineer
    Maxima Solutions, Inc Aug 2002 - Aug 2007
    Technical Services Manager working to ensure customer satisfaction. Worked with the sales team as a pre-sales technical liaison to explain and design documentation management solutions. Managed the technical relationships with new customers, providing assignment of local and overseas resources. Implemented solution roll-out of 30,000 user system for Suntrust Bank in Atlanta. Managed and implemented roll-out of 15,000 user system for Partners Healthcare in Boston. Designed virtual environment and applications to enable face-to-face product demonstrations.
  • Picturetel Corporation
    Senior Network Consultant/Analyst
    Picturetel Corporation 2000 - 2002
    Worked with enterprise customers in the United States and Europe on the implementation of PictureTel products. Managed and implemented high visibility videoconferencing solution for NORAD and Peterson Air Force Base. Worked trade shows worldwide promoting service offerings that lead to sales with Fortune 500 companies. Tasked to work with internal IT resources to revamp security policies and fortify network while meeting application demands. Led IT team to increased awareness on all network resources and performed network security audits and infiltration testing to identify infrastructure weaknesses. Revamped corporate backup procedures reducing the total size of backups by a terabyte, and decreasing backup windows by fifteen hours.
  • Pituretel Corporation
    Engineering Product Manager
    Pituretel Corporation Aug 1998 - Aug 2000
    Engineering product manager for H.323 video conferencing and streaming media products for PictureTel. Helped to transition the largely ISDN knowledge based sales engineers to an understanding of IP based video conferencing and streaming technologies. Managed engineering change orders for redesign. Worked with product team to evaluate SQA testing and documentation development prior to the release to manufacturing. Led operability and performance testing with Cisco’s RSVP and OSPF protocols.
  • Seachange International
    Network Engineer
    Seachange International 1997 - 1998
    Boston, Massachusetts, Us
    Designed cable television customer's LAN and WAN networks for the distribution of MPEG2 video. Tested and qualified network equipment and configurations. Instructed customer support technicians on how to troubleshoot and monitor remote networks. Tested and certified the prototype ETH DV6000 network device from ADC Codenoll for use in the New York Interconnect leading to the distribution of "Spot" commercials over a five state fiber network. Created network diagrams depicting solution components for sold systems.
  • Cambridge Health Alliance
    Wan Administrator
    Cambridge Health Alliance 1996 - 1997
    Cambridge, Ma, Us
    Connected twenty five remote sites to expanding hospital network using ISDN, T-1, and microwave technologies. Maintained and managed primary domain controllers. Designed end-user computer policies for entire campus. Led internal training classes for support technicians. Configured replication and backup services to run during off-hours, eliminating downtime and backup device costs at multiple locations. Participated as Medtitech’s second beta site in the nation to migrate from a mainframe based terminal server network, to a client server environment on the Windows platform. Participated as a beta site for 3Com CellPlex ATM and Access Builder technologies.
  • Us Army, 10Th Special Forces Group (A)
    Information Specialist
    Us Army, 10Th Special Forces Group (A) 1991 - 1996
    Team leader of four man crew providing voice and data communications for the 10th Special Forces Group Headquarters Battalion. Technologies included: Microwave, SATCOM, High/Low Frequency, and a Novell token ring network. C2 and higher security levels were maintained on all computer hardware located in operational areas. Managed message center during real world operations.•Awarded Army Commendation Medal•US Army Paratrooper•Maintained high level security clearance

Robert Walker Skills

Disaster Recovery Cloud Computing Vmware Virtualization Networking Enterprise Software Security Data Center Storage Integration Servers Windows Server Technical Support Troubleshooting Software As A Service System Administration Hyper V Red Hat Linux

Frequently Asked Questions about Robert Walker

What company does Robert Walker work for?

Robert Walker works for Unitrends

What is Robert Walker's role at the current company?

Robert Walker's current role is Sales Engineering Manager and Senior Solutions Architect.

What is Robert Walker's email address?

Robert Walker's email address is nh****@****ast.net

What is Robert Walker's direct phone number?

Robert Walker's direct phone number is +178149*****

What skills is Robert Walker known for?

Robert Walker has skills like Disaster Recovery, Cloud Computing, Vmware, Virtualization, Networking, Enterprise Software, Security, Data Center, Storage, Integration, Servers, Windows Server.

Who are Robert Walker's colleagues?

Robert Walker's colleagues are Unknown Flanery, John Morren, Randy Hinz, John Gerdes Iii, Latoria Brown, Chris Beattie, Luis Garcia.

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.