Nia Banks Email and Phone Number
Nia Banks work email
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Nia Banks personal email
Innovative and tenacious IT professional armed with over twenty (20) years of professional experience in managing IT operations, overseeing IT service, resolving major incident/network issues, creating and managing documentation for products and services, enhancing system performance, managing projects from conceptualization to delivery, and facilitating process improvement initiatives.Experienced with proven ability to ensure the smooth running of IT services and able to provide services that will improve the efficiency and performance of an organization. Respected for utilizing extensive IT technical support experience and solid leadership skills to evaluate issues, formulate strategic performance optimization procedures, and resolve complex situations.
Exelon
View- Website:
- exeloncorp.com
- Employees:
- 19123
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ExelonChicago, Il, Us
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Systems EngineerExelon May 2023 - PresentChicago, Il, Us
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Senior AssociateJpmorgan Chase & Co. Feb 2014 - May 2023New York, Ny, UsProvides application production support for JP Morgan Chase global client care suite of applications and a highly customizable PaaS called (PayConnexion), which allows customers to make payments through various channels.Create policies, technical procedures, run books, and standards for preserving the integrity and security of data and reportsLead on-boarding team in an effort to reduce overall tickets queues by 35% -
Application Support SpecialistAt&T Sep 2005 - Jan 2014Dallas, Tx, UsProvided application support for an AT&T application called Amity, which allowed system administrators to access their servers through serial ports.Supported remote console server access for over 30,000 servers, which provided logging and low-level monitoring across AT&T Enterprise.Project managed for installing and configuring Amity hardware and software across all major Data Centers in AT&T. Coordinated work between various organizations which led to a successful implementation of Amity upgrade. Project was completed 2 months ahead of schedule.
Nia Banks Skills
Nia Banks Education Details
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Devry UniversityComputer And Information Sciences And Support Services
Frequently Asked Questions about Nia Banks
What company does Nia Banks work for?
Nia Banks works for Exelon
What is Nia Banks's role at the current company?
Nia Banks's current role is IT Service Management | Incident Management | Technical Troubleshooting | Infrastructure Management | Application Production Support.
What is Nia Banks's email address?
Nia Banks's email address is ni****@****ase.com
What schools did Nia Banks attend?
Nia Banks attended Devry University.
What skills is Nia Banks known for?
Nia Banks has skills like Vendor Management, Telecommunications, Process Improvement, Technical Support, Unix, Leadership, Sql, Software Documentation, 24x7 Production Support, Analysis, It Operations, Disaster Recovery.
Who are Nia Banks's colleagues?
Nia Banks's colleagues are Ed N Eileen Hosterman, Barry Geiger, Ammar Sadeq, Kuhnert David, Sabrina Starkes, Peter Thaus, David Reif.
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