Niall O'Connor Email & Phone Number

Loughborough, Gb

Leicestershire, England, United Kingdom

At the not-for-profit organisation, I retain and grow revenue of high-value, six-figure business accounts to generate income for our members. Here, I develop and maintain relationships with key stakeholders• Responsible for account managing, retaining and developing my own portfolio of national partners as the main point of contact including major brands and corporate organisations• Deliver an excellent level of customer service to provide partnerships with longevity and to meet financial targets• Through regular contact with stakeholders, I manage accounts through phone, email and visits as a confident communicator. Update and maintain the CRM (Salesforce - 5 years experience)• Pitch and present creative and compelling propositions to acquire, retain and grow accounts• Strategically plan ahead and research to identify partnership collaboration opportunities and areas for business development• Build meaningful relationships with key decision makers and grow long-lasting relationships at networking events• Educate and advise customers whilst positively reinforcing the benefits of music to their organisation and it's wider impact to our members at our not-for-profit• Work collaboratively across teams to create engaging and accessible resources. Use objection handling techniques to proactively resolve any queries or conflicts• Mentor and support new members of the team with training sessions, shadowing and workshops

Leicester, United Kingdom

Identify new business account opportunities with a consultative and purposeful approach• Carefully research organisations to pitch the benefits of TheMusicLicence to. Present potential opportunities to positively impact their business and employees, while supporting those who make music• Plan and execute business strategies by preparing budgets, performing risk analysis and presenting weekly pipeline reports• Regularly liaise with both existing and new key decision makers/prospects while delivering a seamless customer journey to support their onboarding and maximise the partnership• Update and organise large corporate client accounts through the Salesforce CRM system• Use engagement tactics for a consultative approach. Develop partnerships through personalised marketing techniques, understanding their values and needs, and collaborating with stakeholders

Nottingham, United Kingdom