Niall Fitzpatrick Email & Phone Number

United States

Waterford, County Waterford, Ireland

Waterford, Ireland

Project managementTeam leadershipValidation & documentationAutomation + Vision Integration Development.New product development.Vendor selection.

Waterford, Ireland

Responsible for site vision systems including: Project Management for upgrades and new technology.Vendor Site visits to perform FAT and development testing.Research, installation, testing, validation, performance improvements, maintenance, calibration, spare parts and general asset management. Support to operations and maintenance teams.

Waterford, Ireland

Network / Technical SupportTroubleshooting issues, scheduling backups, maintenance and support (large facility 500+ PCs)Handling all PC and Network issuesSet up and configuration of Pc's and laptops. Active Directory and/or Exchange setupsBackup MaintenanceList of Technologies• Server Operating Systems and Hardware• Active Directory• Microsoft Exchange• Domain Services• Backup Exec• Systems Centre Configuration Manager• SolarWinds Firewall• SAN Support

Kilkenny

Providing client support and technical issue resolution via E-Mail, phone and other electronic medium.Providing online End User support for PCs, Printers, standard MS Operating system, MS Office, Exchange and other applicationsProviding network support of LAN, WAN, MAN and RAS. Adhering to client operational procedures. Overseeing the administration of Global Active Directory of the company’s global network, Reading technical manuals, conferring with users and conducting computer diagnostics to investigate and resolve problems and to provide technical assistance and support, Liaising with the Infrastructure Planning team, IT Operations team and Business Unit IT personnel on escalations and service delivery.Liasing with external third party Service Providers,Reporting on support performance in line with IT Service Level Agreements.Ensuring that LANDesk Service Desk is kept up-to-date and accurate and also ensure that all notes and associated information relating to calls are added to the system in an appropriate manner.List of Technologies• Server Operating Systems and Hardware• Active Directory• Microsoft Exchange• Domain Services• CommVault Backups• Systems Centre Configuration Manager• Systems Centre Operations Manager• HP Systems Insight Manager• iLO• Citrix Platforms• ESET AV deployment• SAN Support• Windows Deployment Services

Cork

Located in PM Group - Cork Office

Kearl Oil Sands Project Canada

IT Coordinator at Sepam PM&C:Provisioning, installation/configuration, operation, andmaintenance of systems hardware and software andrelated infrastructure.

Clonmel, Ireland

IT Coordinator at Sepam:Provisioning, installation/configuration, operation, andmaintenance of systems hardware and software andrelated infrastructure.

Provisioning, installation/configuration, operation, and maintenance of systems hardware and software and related infrastructure.

Packaging pacemakers

Responsibilities include operating a compression machine to produce a variety of tablets for the consumer market.

Tasks involved providing technical support over the phone and through emails to home customers of BT Ireland Internet Service Provider (Dial-up and DSL Broadband

Manager of the Parts department of a Fiat/Alfa Romeo Dealership. Tasks involved ordering parts, liaising with the Workshop Manager, Salesmen, Mechanics and members of the public.

General Operative Tasks involved preparing orders of contact lenses for shipment to international customers.

Tasks involved providing technical support over the phone, technical chat and through emails to UK home customers of AOL Internet Service Provider.