Nia Mcmillon Email & Phone Number

Dynamic and results-driven professional with a robust background in program management, facilities oversight, and exceptional customer service. As a Site Program Manager, I have honed my expertise in data analysis, budget management, and strategic decision-making, driving the enhancement of educational programs across both in-person and virtual platforms. My proven ability to collaborate seamlessly with staff, external partners, and stakeholders ensures the continuous improvement and effectiveness of our programs. I excel in maintaining data accuracy and confidentiality, while crafting efficient schedules and communication strategies that streamline operations.My tenure as a Facilities Manager showcased my dedication to ensuring the safety and well-being of youth in a residential unit. Through strong leadership and mentorship, I fostered positive relationships and adeptly managed emergency response coordination and community service initiatives.As a Residential Counselor, I was pivotal in enforcing behavioral goals and compliance with policies, while meticulously documenting and implementing training plans that promoted resident skill development.With extensive experience in financial accuracy and stellar customer service as a Night Audit/Front Desk professional in the hospitality industry, I bring a keen eye for detail and a commitment to guest satisfaction.My background in collections management and retail leadership is marked by a proven track record of increasing sales and recruiting top talent. I hold a Bachelor of Science in Psychology from the University of La Verne, underpinning my comprehensive approach to professional excellence.