-Responsible for managing the research journals within the Portland Press portfolio, with line-management for an Editorial Office team.-Championing author/researcher engagement and building relationships with Editorial Boards in order to drive journal growth and reputation.-Committed to improving researcher service and adapting to meet the changing needs of researchers.-Responsible for implementing the Portland Press research-data policy and overseeing the development of editorial workflows to support data requirements, while being committed to supporting open data.

Responsible for managing operations across a portfolio of 500 Open Access online journals within Springer Nature.Experience:• Responsible for leading a high performing global team, achieved by encouraging continuous development and maintaining effective performance management• Managing departmental resource levels and leading recruitment drives to ensure adequate support for portfolio growth and development as well as to meet the changing needs of the business strategy• Setting quality standards and delivering on departmental KPIs, including publication targets for a portfolio of 500 online journals, which are aligned with Business strategy and objectives • Monitoring and reporting of key metrics including author/editor satisfaction scores• Overseeing production and editorial workflows• Change management such as migrations to new workflows or supporting pilots for innovation and improvement• Exchanging knowledge and creativity through cross-departmental projects and networking, to increasejournal impact, visibility and reputation • Liaising with Editors in Chief and Societies to provide end to end journal management • Collaboration with Publishing teams to identify inefficiencies in the submission, peer review and production journal services for development and improvement• Identifying and delivering new products or initiatives to enhance the journal service based on researchers needs and ensure revenue potential is maximized through awareness of the STM industry and competitors• Managing relations with our offshore vendors for copyediting and typesetting services to ensure targets are met for timeliness, cost and quality• Initiated and managed the successful expansion of a London based team to a global department across London, Beijing and Dordrecht- to meet the journal needs of local Publishers, Editors and Societies• Reporting to Director Open Access Production & STM Production

Experience: • Line manager for 5 Production Editors, setting and maintaining objectives for departmental KPIs as well as personal development and career progression • Expanding team to remotely line manage 1-2 Production Editors in the Beijing office • Acting as point of escalation and communication between departmental team and Head of Production • Recruitment of new staff and organising training for new starters • Leading project management for departmental and companywide process changes and innovation • Travel to global Springer Nature offices for project evaluations and maintaining professional relationships amongst stakeholders • Experience managing and working with off-shore vendors in the Philippines and India including on-site visits to monitor performance and targets • Experience in managing major migrations to new systems which involves problem solving as well as maintaining policies, objectives and communications

Experience: • Continually seeking to improve production processes through actively taking the initiative in identifying, managing and resolving inefficient practice • Further development of customer service and communication skills through acting as an escalation point between vendors, authors and colleagues on a daily basis • Effective team work to ensure delivery of departmental targets • Co-ordination with various teams within the company to ensure the efficient and accurate management of journal portfolio • Acting as a mentor to new starters in identifying training needs and development as well as regularly assisting team members in problem resolution

Experience: • Technical knowledge and experience with scientific and medical publishing and communications software (XML editor, Outlook, internet explorer, Firefox, Notepad++, internal workflows) • Liaising directly with authors, identifying requested corrections and ensuring they are completed accurately and promptly while maintaining communications • Meeting deadlines, as part of team, to ensure the efficient processing and publication of articles