Niamh Talbot Email & Phone Number
Who is Niamh Talbot? Overview
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Niamh Talbot is listed as Customer Support Manager at Fin, a with 209 employees, based in Ireland. AeroLeads shows a matched LinkedIn profile for Niamh Talbot.
Niamh Talbot previously worked as Customer Support Manager at Intercom and Technical Support Specialist at Intercom. Niamh Talbot holds Contemporary Culture And Society, Political Science And Humanities., 2.1 Honours Degree from Dublin City University.
Email format at Fin
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About Niamh Talbot
I am a creative, positive individual who easily engages with people and goals. I value communication and organisation which is something I strive to uphold wherever I work. I am also committed to offering the highest standard of service in every client and stakeholder interaction. I am passionate about seeing people thrive and grow, fostering community connection and exploring holistic wellness.
Listed skills include Teamwork, Wine, Customer Service, Marketing Strategy, and 10 others.
Niamh Talbot's current company
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Niamh Talbot work experience
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Customer Support Manager
Technical Support Specialist
Customer Support Specialist
- Assisting customers with front and backend use of the product.- Interviewing potential new hires for the role - Onboarding and mentoring new staff members to make sure they are ready to hit KPIs- Writing up bug reports and working with engineers on their progress.- Managing customer queries around our new releases including ChatGPT implementation.- Working with an incident management team to ensure any major outages were addressed immediately to avoid any confusion for the endusers.- Working with Product to help improve our new system for our Next Gen Inbox release.- Consistently hitting and exceeding KPI targets [115% KPI & 99% CSAT average]
Owner
- Entrepreneurial: Established a wellness company focusing on yoga nutrition, and wellbeing.- Business Development, Management & Sales: Managed all aspects of business - strategic planning, marketing, branding, website development, operations, accounts, sales, partnerships, CRM and social media.- LMS: Managed class schedules and taught classes. Successfully pivoted to 100% online learning during the pandemic.- Content Creation: created all content for inbound marketing; a monthly blog and newsletter, videos for youtube, Tik Tok etc.- E-Commerce: Created and packaged online self-guided yoga classes for purchase and download/stream.- Web: CMS management ( Wordpress
Associate Producer
- Collaborated with the Producer & Production Manager on shoot schedules, logistics, petty cash, and handled any problems that arose across the production pipeline using daily stand up meetings and a SCRUM framework. -Supported above the line staff under pressure and on tight budgets.-Facilitated localisation of foreign crews.-Responsible for Health & Safety arrangements on set/location.
Front Of House / Supervisor
- Supervised up to 10 floor staff and cashflow. - Used effective communication and active listening with staff to ensure a positive customer experience at all times.- Engaging with customers professionally to offer the best standard of service in every aspect of the restaurant.
Yoga Instructor
Front Of House/ Receptionist
- Engaging with customers and delivering a professional, friendly and efficient service by handling enquiries and managing customer bookings- Using several technologies to offer the best customer experience such as tablets, laptops and phones and record and update customer accounts on the MindBody system.- Responsible for reconciliation of customer payments- Working in the studios and café.
Office And Social Media Officer
- Operated the social media platforms such as Instagram and FaceBook and managed customer relations and the customer journey for the company. - Office Management; responsible for training and organising staff for their daily roster
Niamh Talbot education
Contemporary Culture And Society, Political Science And Humanities., 2.1 Honours Degree
250Hr Yoga Teacher Training
Qqi Level 5, Business Administration And Management, General
Outdoor Adventure Management, Outdoor Education, Higher National Diploma
Frequently asked questions about Niamh Talbot
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What company does Niamh Talbot work for?
Niamh Talbot works for Fin.
What is Niamh Talbot's role at Fin?
Niamh Talbot is listed as Customer Support Manager at Fin.
Where is Niamh Talbot based?
Niamh Talbot is based in Ireland while working with Fin.
What companies has Niamh Talbot worked for?
Niamh Talbot has worked for Fin, Intercom, Lúnasa Yoga, Goodlooking Films, and Cornucopia Wholefoods Restaurant.
How can I contact Niamh Talbot?
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What schools did Niamh Talbot attend?
Niamh Talbot holds Contemporary Culture And Society, Political Science And Humanities., 2.1 Honours Degree from Dublin City University.
What skills is Niamh Talbot known for?
Niamh Talbot is listed with skills including Teamwork, Wine, Customer Service, Marketing Strategy, Sales Management, Wine Tasting, Time Management, and Microsoft Powerpoint.
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