· Processing orders placed by customers and/or the sales team with the relevant suppliers.· Following up with UK based and international suppliers· Updating other teams about any delays or problems with the suppliers/orders· Maintaining strong relationships with suppliers· Updating customers with lead times· Liaising with manufacturers for handmade orders, chasing and updating teams· Putting through protection plans for handmade orders· Working closely alongside the sales and customer services team· Ordering, cutting and labelling of fabric samples, maintaining stock levels· Ordering fabric from fabric suppliers for handmade orders· Sending fabric samples out to the post office daily· Able to take initiative and adapt their approach to different tasks· Dealing with any other tasks as set by the Managers and Directors· Being a team player across the business and providing back-up where needed in other departments when busy (i.e. taking a sales call, assisting customer services, receiving a delivery, making a hot drink for a customer in the showroom.