Niana Clements
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Niana Clements Email & Phone Number

Customer Success Specialist at Spoonflower
Location: Durham, North Carolina, United States 8 work roles 2 schools
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Current company
Spoonflower
Role
Customer Success Specialist
Location
Durham, North Carolina, United States
Company size
200 employees

Who is Niana Clements? Overview

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Quick answer

Niana Clements is listed as Customer Success Specialist at Spoonflower, a company with 200 employees, based in Durham, North Carolina, United States. AeroLeads shows a matched LinkedIn profile for Niana Clements.

Niana Clements previously worked as B2B Customer Advocate at Spoonflower and Customer Service Agent at Mc3 - Customer Contact Center. Niana Clements holds Bachelor Of Science, Practical Theology from Southeastern University.

Company email context

Email format at Spoonflower

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Spoonflower

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Profile bio

About Niana Clements

I am an experienced customer service and administrative professional, skilled at building authentic relationships and bringing excellence to the client experience; Looking to bring new energy and problem-solving abilities to a team of motivated individuals.Self-starter.Life-long learner.Team player.Communicator.Creative thinker.

Current workplace

Niana Clements's current company

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Spoonflower
Spoonflower
Customer Success Specialist
Durham, NC, US
Website
spoonflower.com
Employees
200
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Company profile
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8 roles

Niana Clements work experience

A career timeline built from the work history available for this profile.

Customer Success Specialist

Spoonflower

Durham, NC, US

B2B Customer Advocate

Current
Spoonflower

Durham, NC

Customer Service Representative 4 - specializing in business-to-business customer success.

Mar 2021 - Present

Customer Service Agent

Mc3 - Customer Contact Center

Raleigh, North Carolina, United States

  • Answer phone calls for 300+ franchise locations and assist customers and new leads with program information, scheduling new appointments, etc.
  • Managing multiple calendars across four time zones.
  • Assist with training new agents to best create an excellent customer experience.
Aug 2018 - Feb 2021

Leasing Representative

Prg Real Estate

Cary, North Carolina, United States

  • Guide new customers through the leasing process, screen applicants;provide customer service to prospects, enforcing community policies forcurrent residents while creating a great resident experience.
  • Answer phone calls & e-mails, respond to resident and prospect inquiries,coordinate maintenance requests.
  • Maintain resident database, collect rent and manage ledgers, organizesystem of resident files.
  • Organize community-building resident events; generate marketingcontent and residential correspondence.
Oct 2016 - Oct 2018

Shift Supervisor

Starbucks

Raleigh-Durham, North Carolina Area

  • Certified “Coffee Master”, resident expert in product knowledge andCustomer Experience lead
  • Delivering and coaching world-class customer service
  • Leading by example and cultivating teamwork amongst the staff
  • Planning and facilitating store operations, delegating tasks
Oct 2013 - Sep 2016

Volunteer Coordinator

Access Church

Lakeland, Florida Area

  • Coordinating a team of 20-30 members for weekly services,communication via e-mail, phone, and social media.
  • Increased participation among members by connecting people to thejob that suited them best and creating opportunities.
  • Planning, coordinating, and promoting church-wide events andoutreaches with various local organizations, schools, partnerships.
May 2012 - Nov 2014

Guest Relations Assistant

Southeastern University

Lakeland, Florida Area

Operate as liason between the university and organizations using our facilities to hold events.

Jun 2011 - Dec 2011

Student Intern

Lifepoint Church

Tampa, FL

Creative development of various aspects of youth services including dramas, creative worship experiences, and service themes. Organized and led a weekly small-group bible study, spent time daily being mentored by multiple pastors on staff.

May 2008 - Aug 2008
Team & coworkers

Colleagues at Spoonflower

Other employees you can reach at spoonflower.com. View company contacts for 200 employees →

SY Samantha Yudin, Pmp Samantha Yudin, Pmp Colleague at Spoonflower New York, New York, United States, United States View → AN Ana Nicolescu Ana Nicolescu Colleague at Spoonflower Rotterdam And The Hague, Netherlands View → VB Victoria Billings Victoria Billings Colleague at Spoonflower Columbia, South Carolina Metropolitan Area, United States View → TT Trell Thomas Trell Thomas Colleague at Spoonflower Clayton, North Carolina, United States, United States View → SM Sharon Mackenzie Sharon Mackenzie Colleague at Spoonflower Los Cabos, Baja California Sur, Mexico, Mexico View → KT Kristina Thomas Kristina Thomas Colleague at Spoonflower Raleigh-Durham-Chapel Hill Area, United States View → LS Lee-Anne Schmidt Lee-Anne Schmidt Colleague at Spoonflower City Of Cape Town, Western Cape, South Africa, South Africa View → CB Cortney Bell Cortney Bell Colleague at Spoonflower Raleigh, North Carolina, United States, United States View → TO Tess Olive Tess Olive Colleague at Spoonflower Greater London, England, United Kingdom, United Kingdom View → SM Susan Mitchell Susan Mitchell Colleague at Spoonflower Durham, North Carolina, United States, United States View →
2 education records

Niana Clements education

International Baccalaureate Diploma

Land O' Lakes High School

Activities and Societies: International Baccalaureate Diploma Program, National English Honor Society, Fellowship of Christian.

FAQ

Frequently asked questions about Niana Clements

Quick answers generated from the profile data available on this page.

What company does Niana Clements work for?

Niana Clements works for Spoonflower.

What is Niana Clements's role at Spoonflower?

Niana Clements is listed as Customer Success Specialist at Spoonflower.

Where is Niana Clements based?

Niana Clements is based in Durham, North Carolina, United States while working with Spoonflower.

What companies has Niana Clements worked for?

Niana Clements has worked for Spoonflower, Mc3 - Customer Contact Center, Prg Real Estate, Starbucks, and Access Church.

Who are Niana Clements's colleagues at Spoonflower?

Niana Clements's colleagues at Spoonflower include Samantha Yudin, Pmp, Ana Nicolescu, Victoria Billings, Trell Thomas, and Sharon Mackenzie.

How can I contact Niana Clements?

You can use AeroLeads to view verified contact signals for Niana Clements at Spoonflower, including work email, phone, and LinkedIn data when available.

What schools did Niana Clements attend?

Niana Clements holds Bachelor Of Science, Practical Theology from Southeastern University.

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