Nia S. Email & Phone Number

Atlanta, Ga, Us

San Francisco, California, Us

• Serves as the Strategic Talent & Inclusion partner to the CPO, CFO, CMO and CLO to provide seamless integration of inclusion and equity into the business strategy for each organizational unit.• Partners with COEs and internal stakeholders on the design and implementation of enablement and programming to advance the recruitment, retention and internal mobility of diverse talent. • Leads cross-functional team in implementing high-impact, strategic, retention programs for top organizational talent with a Y/Y increase in retention of participants. • Develops enterprise enablement and change management strategies for people leaders on talent planning, DEI, succession planning, leadership development and leadership coaching.

Atlanta, Georgia, Us

• Developed enterprise learning and change management strategies for people leaders on talent planning, DEI, succession planning, leadership development and coaching.• Served as an Executive Coach to functional business partners and led the adoption of the Change Management framework in executing Store Operations initiatives for over 400,000 store associates.• Led the implementation of enterprise-wide Diversity, Equity & Inclusion strategic initiatives and programming for Store Operations associates.

Atlanta, Georgia, Us

Inspires a team of Instructional Designers in the creation of engaging learning experiences for over 400,000 Home Depot associates. These experiences include mobile learning, AR/VR and social learning.Spearheads the development and implementation of the Supply Chain Leader training program (budget of $400,000). As a result, the overall satisfaction rate stands at a 4.6 on a 5-point scale.Operates an internal professional development program for the Design & Development department to maintain industry relevant skills and provide a consistent service experience to business partners. As a result, the employee engagement score for the team has increased by 35%.

Chicago, Illinois, Us

• Led the development and implementation of the Global UberEATS partnership global training program for over 200,000 employees worldwide. • Collaborated with internal Operations Executive stakeholders and developed learning solutions (i.e., performance support documents, eLearning, ILT, and videos) to close performance gaps for their employees with a YoY increase of 25% in training evaluation scores. • Drove a 38% reduction in YoY eLearning vendor costs by negotiating consultant service contracts.

Oak Brook, Illinois, Us

• Led and empowered a blended team of 10 - 12 junior and senior level Instructional Designers and vendor resources in the development an immersive eLearning ecosystem of courses for national colleges. • Created internal learning program to upskill team on agile eLearning development industry learning tools such as Articulate, Captivate and Adobe Creative Suite, which achieved significant cost savings by reducing vendor expenses by 40% YOY. • Developed and led the internal New Hire Onboarding (NHO) program for the training department.

Northbrook, Il, Us

• Created new eLearning training curriculum that rolled out to over 12,000 claims service employees in 9 months. • Developed an internal SharePoint site containing eLearning best practices, resources and activities to help Instructional Designers reduce overall development time by 50% YoY. • Improved learner retention for claims associates by 25% through the development a workflow learning strategy including the development of performance support solutions for Auto-liability, Sales Training, and Property Insurance teams.

Oak Lawn, Illinois, Us

Taught 3 simultaneous General Adult Education courses per semester including but not limited to: Contemporary Health, English Composition Freshman Success Seminar, Professional Development and Critical Thinking & Logic.

Downers Grove, Il, Us

• Established a blended learning Corporate Culture training program that rolled out to over 700 employees in four branch offices over a 6-month period.• Created and implemented the rollout of the organization’s first formal New Hire Orientation (NHO) program leading in a 60% increase in new hire onboarding satisfaction.

Chicago, Il, Us

• Developed and managed a District Coach Onboarding training program for over 140 new District Coaches over a period of 12 months. • Lead the monthly Store Coach Forum Manager training program for 40- 60 national participant over a 2-year period. • Built over 2000 hours of virtual and ILT training courses for Store Managers on customer service and leadership development.

Dublin 2, Ie

• Developed and facilitated blended solution training programs for several clients including Walgreens, PacifiCare, and AT&T. • Consulted to clients on organizational development strategies and supported technology implementations resulting in a 20% increase in employee productivity for the client.

Ma, Mass Communications

Education record

Bachelor Of Arts, Journalism

Executive Coaching