Nibia R. Email & Phone Number

Hollywood, Fl, Us

Hollywood, Florida

Hollywood Fla.

Attracts potential customers by answering product and service questions; suggesting information about other products and services.Opens customer accounts by recording account information.Maintains customer records by updating account information.Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.Recommends potential products or services to management by collecting customer information and analyzing customer needs.Prepares product or service reports by collecting and analyzing customer information.Contributes to team effort by accomplishing related results as needed.Customer Service Representative Skills and Qualifications:Customer Service, Product Knowledge, Quality Focus, Problem Solving, Market Knowledge, Documentation Skills, Listening, Phone Skills, Resolving Conflict, Analyzing Information , Multi-tasking

Sunrise Fla.

Navigate through various programs during each call, while providing customer service with Problem solving and Email corresponding for varied accounts while maintaining high call volume.

Miramar Fla.

Deliver the Client Experience by providing excellent client service with each client and associate interaction. Manage client portfolio, services relationships and cross-sells all products and services. Develop and maintain relationships with business partners to maximize sales opportunities and achieve sales standards. Receive, verify and pay negotiable items and payment and collections. Place holds on difficult transactions for lobby and drive-up clients and demonstrate advanced proficiency with our systems. Responsible for adherence to establishment operational compliance and security policies and applicable state and federal laws. Maintain current knowledge and consistent compliance with regulations and policies Interact with others (co-workers, management, clients, and vendors).

Hollywood Fla.

Increase sales for our Hollywood store. Shipping and receiving merchandise as well as exceptional customer service. Delegating other associates on normal cashier tasks and maintaining the sales floor to a clean and customer friendly environment.

Pembroke Pines Fla.

Responsible for coding in an automotive business, follow-up with customers insuring quality experience, and maintaining good interpersonal skills while handling office work load, as well as organizing payments made on accounts.

Biology/Biological Sciences, General

High School Diploma

Accounting As/Qb/Ms/Excel, Accounting