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Nibu Thomas is listed as Imagine | Believe | Express at Whatfix, based in Bangalore Urban, Karnataka, India. AeroLeads shows a work email signal at whatfix.com and a matched LinkedIn profile for Nibu Thomas.
Nibu Thomas previously worked as Director - Information Development at Whatfix and Associate Director Information Development at Whatfix. Nibu Thomas holds Post Graduate Diploma In Management, Accounting And Finance from Icfai University.
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AeroLeads found 1 current-domain work email signal for Nibu Thomas. Compare company email patterns before reaching out.
When I was young, people used to ask me what my name meant. For the life in me, I had no clue! It was only later, I realised the nib was the clue - to my ikigai.Over time, I've realized that I'm blessed with an ability to be exceptionally good with words. Not in a Shashi Tharoor style, but in using simple words - to leave an impact. I specialize in the provocative narrative. Nothing else seems to work!My super power is curiosity. To find out how things work, before being able to explain it - simply.My goal has always been to help people communicate better. I believe that is one of the best ways to resolve conflict.I've been responsible for teams of writers and editors from hiring, training, motivating, mentoring, managing performance, and creating synergies.I'm organized, meticulous, demonstrate good analytical and problem-solving skills. I'm also the guy who raises tickets with the municipality about bad roads, water logging, overflowing garbage and so on!I'm gifted with an exceptional ability to articulate an idea. Not restricted to help content. For example, I worked with recruiters to create JDs that received as many as 20k views on the first day it was posted!I pride myself on being outward focused, I never miss an opportunity to learn more, and then some.I believe that more than creating documentation that engages, informs and empowers its users, our focus as communicators is the creation of exceptional, intuitive, and innovative products.As information developers, we have a duty to ensure the product features we write about - indeed get used. This only means that a 'pull' strategy of waiting for the customer to access content isn't effective - at ALL! I believe in a 'push' strategy for content. Where customers stumble across a feature, and are impressed enough to DESIRE it! Ask me how😇I've filed more bug reports for a tool we used than all bugs filed by other customers (combined)!I've submitted the maximum number of product insights...& still counting.😇Certified PMP(2011-2023), CUA (Human Factors), Lean Six Sigma Black Belt (Benchmark) Was President and part of the admin council (2017) of the Society for Technical Communication India ChapterLinkedin SSI score in the top 1% both in my network and industry😊I write, therefore I am.P.S. I have crossed the 30k connection limit and can't accept any more! Disclaimer: All views & opinions expressed on this platform are mine & do not necessarily reflect the views of my organization.
Listed skills include Software Documentation, Technical Writing, Project Management, Management, and 48 others.
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A career timeline built from the work history available for this profile.
San Jose, CA, US
Lead a team of technical content creators trying to prove a point. Rolled out Tech support content in German.Continue to generate ideas and use cases for our product. When last checked - over 400 product insightsRepresented Whatfix at multiple events - sometimes at my own costSpoke about the Value question at the STC India Conference for Technical.
San Jose, CA, US
Introduced article calibration in team meetingsBuilding a community of digital adoption expertsConceptualized several interesting use cases for Whatfix features.Suggested and implemented a new core differentiator for Whatfix - the ability to crawl through community content and display it along with support contentWorking closely with the Customer Advocacy.
San Jose, CA, US
Redesigned and managed help and documentation for Whatfix users Established a team of writers who do more than just write. Establish standards and processes in creating help contentBuild a community of digital adoption expertsTop contributor of product insightsGarner insights from everyday user interactions on the platform and channel back to the product.
Oakland, CA, US
- Manage content for several GT Nexus Products- Establish and improve work flows and documentation processes- Resident expert on Social Text, a wiki based social collaboration and knowledge management tool - Had filed more bugs on a tool than other customers combined- Conceptualized, proto-typed and published workflow based end user documentation- Create.
Oakland, CA, US
· Created configuration and user guides for products that didn’t have usable documentation· Established standards, processes and best practices for a newly formed Technical Publications team· Improved the release notes process and introduced a new template that made the notes easier tounderstand and more consistent between product lines· Mentored and.
New York, NY, US
· Selected to lead a team which included people who taught me the ropes. Part of the management team that implemented a single source solution for all AOL help content· Managed transition of some engineering responsibilities to the writing team· Defined training requirements and negotiated with vendors to conduct the program· Managed transition of.
New York, NY, US
· Collaborated with account managers in the US to design, create, test and publish online help contentfor various AOL products and services· Managed a pilot project that involved creating a Wiki based knowledge base that could be updatedand modified directly by agents· Generated weekly performance reports on various metrics like utilization, error rate.
Bangalore, Karnataka, IN
· Responsible for developing prototype samples of fuel injection pumps for R&D· Developed processes, tooling that reduced assembly time of a series of exotic pumps by over 200%· Achieved 200% efficiency on a newly commissioned machine within 2 months of starting operations. Achieved peak efficiency of over 400% in the tool room· Participated and led.
Quick answers generated from the profile data available on this page.
Nibu Thomas works for Whatfix.
Nibu Thomas is listed as Imagine | Believe | Express at Whatfix.
AeroLeads has found 1 work email signal at @whatfix.com for Nibu Thomas at Whatfix.
Nibu Thomas is based in Bangalore Urban, Karnataka, India while working with Whatfix.
Nibu Thomas has worked for Whatfix, Gt Nexus, Aol, and Bosch India.
You can use AeroLeads to view verified contact signals for Nibu Thomas at Whatfix, including work email, phone, and LinkedIn data when available.
Nibu Thomas holds Post Graduate Diploma In Management, Accounting And Finance from Icfai University.
Nibu Thomas is listed with skills including Software Documentation, Technical Writing, Project Management, Management, Requirements Analysis, Visio, Content Management, and Agile Methodologies.
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