+ Managed Quarto Onboarding with a team of consultants for plantation companies in both Malaysia and Indonesia. + Oversee, monitor, and track the overall progress of team initiatives to improve client onboarding process efficiency, and personal development. + Played a crucial role in project planning and project management for resource mobilization and a smooth client onboarding experience. + Person-in-charge for communication with project stakeholders. + Involved in requirement gathering, gap analysis, solution designing, implementation, data migration, documentation, user training, and support. + Provide client consultation to streamline their processes to be more efficient, thus achieving higher ROI. + Conduct presales activities and demonstrating the company’s products to prospect clients with the team.

Leader of ECM Solutions implementation team, and a senior member of RPA team.Responsibilities:+ Involved in the full lifecycle of software deployment which includes requirement gathering, solution designing, development, testing, deployment, documentation, and support.+ Communicate effectively with clients, principals, and industry professionals to maintain complete and current working knowledge. + Delivered consultation to streamline clients’ processes for more efficiency and higher ROI. + Overseeing the work, progress, and deliverables of team members. + Guide, coach and mentor team members to ensure they achieve the best outcomes. + Designed solution proposals, including presales activities, and demonstrating the proposed solution as Proof-of-Concept. + Initiated research into new software solutions to expand the company’s portfolio. + Project Technical Leader in implementations for financial institutions.

Implemented ECM and/or data capturing solutions for property developers and a government department.

Team Lead for Maximo team+ Involved in solution deployment lifecycle to gather requirements, design the solution, implement and integrate solution, as well as system support + Developed BIRT, IBM Cognos reports for IBM Tivoli Service Request Manager application to incorporate productivity tracking. + Project Technical Leader for AmBank Core banking and HR management onboarding, and OIO2 – TSRM version upgrade.

TSRM System Integrator cum support.BIRT report developerCognos report developer