Public Sector (PS)- Compiled and utilised financial data of 64 government agencies to assess customers to target for Premier Support services within the Public Sector segment.- Identified key challenges and devised a roadmap on the feasibility of the engagement procedure.- Collaborated with Sales, Account Executives, and Customer Success Account Managers (CSAM) to arrange meetings with designated government agencies to discuss Premier Support capabilities.- Helped manager assign… Show more Public Sector (PS)- Compiled and utilised financial data of 64 government agencies to assess customers to target for Premier Support services within the Public Sector segment.- Identified key challenges and devised a roadmap on the feasibility of the engagement procedure.- Collaborated with Sales, Account Executives, and Customer Success Account Managers (CSAM) to arrange meetings with designated government agencies to discuss Premier Support capabilities.- Helped manager assign cross-functional tasks to CSAMs for a specific PS agency.- Devised an unsolicited proposal template to be presented to government agencies.Delivery Metrics- Spearheaded, with colleagues, the improvement of the Customer Success Account Managers' key performance indicators in a two month timeline. 1. Delivery Management - SDM Prorated burn Rate (5% improvement), SDM Burn Rate (17% improvement)2. Plan - SDP Planning Below Bar (13% improvement), SDP Initial Review Completion (40% improvement)3. Deliver - Prorated Burn Rate (4% improvement)4. Digital - CSDM (20% improvement), MCMP (13% improvement), MIRP (20% improvement)Customer and Partner Experience- Created an automated reminder using Microsoft Power Automate regarding survey release dates.Diversity and Inclusion1. Artificial Intelligence for Accessibility Hackathon (AI4AH) tackles problems that people with disabilities face on a daily basis through AI capabilities- Planned an online hackathon in partnership with four Non Profit Organisations based in the Philippines. 2. CODESS is an initiative by Microsoft that aims to explore ways to promote gender diversity in the engineering field through networking events and mentorship. - Facilitated a group in the CODESS annual event to ensure continuity and success of the program. Show less

As the financial services intern at EY, I was responsible for gathering data and executing data analysis to develop recommendations and solutions for the clients. Furthermore, I developed new methods and procedures facilitating better information flow to reduce ambiguity and inefficiency of the decision making process.Key Achievements:- Designed business process models to analyze the necessary steps to improve the future of science and technology in the Philippines. The conclusions… Show more As the financial services intern at EY, I was responsible for gathering data and executing data analysis to develop recommendations and solutions for the clients. Furthermore, I developed new methods and procedures facilitating better information flow to reduce ambiguity and inefficiency of the decision making process.Key Achievements:- Designed business process models to analyze the necessary steps to improve the future of science and technology in the Philippines. The conclusions were then presented to the Department of Science and Technology, the Department of Trade and Industry, and the Department of Finance.- Presented and delivered information that maximize technological benefits on key technology sectors; gathered information on market trends and developments, economic value, and possible foreign collaborations. Show less

As research intern at Wealth Securities, I was responsible for conducting qualitative and quantitative research to identify market trends for optimum portfolio management. I also prepared concise reports for senior management with trends and recommendations, assisting in better asset management.Key Achievements :- Analyzed 3 global market indices to identify linkages among stock markets; presented impacts and analysis of key variables predicting inter-dependencies of stock market… Show more As research intern at Wealth Securities, I was responsible for conducting qualitative and quantitative research to identify market trends for optimum portfolio management. I also prepared concise reports for senior management with trends and recommendations, assisting in better asset management.Key Achievements :- Analyzed 3 global market indices to identify linkages among stock markets; presented impacts and analysis of key variables predicting inter-dependencies of stock market fluctuations- Conducted fundamental equity research analysis for 30 conglomerates and contributed investment recommendations- Learned Finance and Accounting terms and concepts to increase my understanding of the stock market. Show less