Nicci Soukoulis Email & Phone Number

Australia

- As the Implementation Manager successfully project led and delivered 'Transition to SaaS Cloud'- Project managed and successfully delivered NSW Planning Portal API V2 project- Project managed and delivered TechnologyOne 2022B Upgrade

Sydney, New South Wales, Australia

• 15 week program• Business Improvement Project Process Mapping • Developed Program Schedule for assisting and documenting current business processes and development of process maps• Meetings with SMES to document processes and process maps• Provided a strategy and direction to commence and finalise SOPs • Analysis and Process Improvements

Sydney, Australia

• Staff Relocation of 350 staff and services from the current premises into new state of the art accommodation at Olympic Park. • Managed the HQ Relocation for AV/VC, Telephony, Wireless, Follow Me Printing, Desktops and Monitor stream Including the creation Testing Strategy, Test Plan and Test Cases, conducted Training sessions to Pilot/ME User team of 20 on the New Technology to support the 350+ staff • Worked with I.T to provide technology solutions and implementations• Worked with Building Services managed and addressed all matter of Defects with Lendlease and other Sub contractors/Trades/Suppliers • Worked with Lendlease Meetings Minutes, Actions items, input and review into Programme Schedule and Risk and Issue Log• Managed Day2 Refit out Works & Lendlease: Managed Fitout redesign piece of work for all Director offices best known as Day 2 Improvements Programme, this included effective collaboration and project progress with Lendlease Site Foreman• Managed I.T and AV contracted Fitout works for Meeting rooms• Reviewed and provided input into Lendlease Design architecture plans, details dimensions and programme schedule and minutes against a tight timeline• Managed the Defects and User experience for Building Services with Lendlease• Assisted with HQ Relocation Audit and finalisation • • Managed Mezzanine Risk Audit Compliance: Project managed the program review, risk and action plan for the program. Provided compliance guidelines, project managed with strong direction and guidance for 500+ districts to initiate, progress and implement the Action plan. Liaised with District managers to provide all documentation incl. DA approvals, structural engineer reports for mezzanines and updated EAM with any gaps identified. • Area Command Management Model: Management model that aligns with Directorate. Project co-ordinated and scheduled the minutes, actions, IT infrastructure procurement, schedule, and delivery for installation at 2 major locations.

Sydney, Australia

• Design, Planning, Specifications and Schedule as per Local Government and State Government Acts E.g. Environmental Planning and Assessment Act 1979• Requirements and Analysis for work cover requirements and compliance as per NSW Acts.• Basix, Work Cover compliance and council compliance and regulations as per NSW Acts.• Financial Budgeting, contracts and accounts payable management• Stakeholder management with Council departments Eg. Council meetings requirements approvals and associated permits• Managed Structural meetings, plans and inspections completed• Architectural plans, other consultancy reports arranged, reviewed and recommended such as surveyor, geotechnical reports and diagrams• Design requirements and meetings with Architect and other consultancy groups• Review with Structural engineer/s on absorption pits, drainage, stormwater and slab requirements Scaffolding requirements, materials and plans• Preliminaries and Cost Estimation and Quotations completed• Quotations and meetings with tradespersons for scoping, defining and execution of all stages• Management and co-ordination of all sub-contractors• Requested and approved ‘new’ forms of permanent formwork and product lines • Structural 67-90 Screw piles installed add 650 - 850 Deep Footings and Raft Slab Construction• Bondek structural steel sheeting and Dincel structural walling for absorption pit • Steel Pecafil permanent Formwork for footings, steel fixing, concreting installed, 250 + 320 section Slab completed• Building structure and roof terrace slab constructed • Lock up stage and finalisation stage

Sydney Cbd

Short term exciting 3 month contract + extended to 6 months.​Mirvac is a leading Australian Construction and Property GroupProject involves new technology for new premises and new MIRVAC head office: 200 George Street Sydney CBDGo Live Date for the below is May 2016Smart Building & Tenancy Technology, Audio Visual, Room & Resource booking, Digital Signage. - Smart Building & Tenancy TechnologyRelocation project and implementing and installing “Recent & New Technology” for new premises at new MIRVAC head office @200 George Street• Project managed, co-ordination and integration with multiple Vendors, multiple Mirvac staff units.• Project management on Smart Building & Tenancy Technology, Audio Visual, Room & Resource booking,• Digital Signage and Serraview training to staff for Day 1 on new premises• Analysis and documentation of procedures and support documentation• Review and cross referencing of cabling infrastructure, av, layout plans• Decommission of old site, co-ordination and relocation of existing services, change management• Other services and work streams for Mirvac: Foxtel, AV, Design, Construction, Smart Tenancy, IT• Smart Building & Tenancy Technology: user & integration testing and deployment• Smart Tenancy Application: user & integration testing and deployment• Serraview Wayfinding and Utilisation Technology: manage vendor contract, co-ordinate with Mirvac IT, Mirvac user and stakeholder management, co-ordinate training, user testing and deployment• Smartway2 Room Booking System: manage vendor contract, co-ordinate with Mirvac I.T, Mirvac user and stakeholder management, co-ordinate training, user & system testing• Digital Signage Engagis: finalise and document scope of digital signage-ordinate the procurement & relocation of digital signage media players to new building, document processes for digital signage updates

Sydney Area, Australia

Working on home build: -Legal and approvals completed-Design, architectural and structurals, completed-Absorption pits , drainage systems, screw piles, formwork, steel fixing, concreting requirements and specifications completed-Estimation completed-Scheduling completed-Financials finalised (lottery win would be great, please do not email me offering loans etc).-Contracts signed with sub contractors-69-90 Screw Piles installed + Raft Slab Construction + 650-850 Deep Footings-Footings completed-250 + 320 section Slab completed -Brickwork completed-Level 1 Slab is completed-Brickwork completed-S96 submitted and approved

Sydney

MLA LimitedProgram Manager and Project Manager:Apr 2013 - Dec 2013Industry – PrimaryPortfolio value of Projects - $5m++Contract: 4.5 months / Extended / Total: 9 monthsGo Live date: August 2013MLA is Australia’s Meat and Livestock Australia Limited (MLA) delivers marketing and research and development services.• Project Management and Consulting for project: Relocation & IT Project Manager

Sydney Area, Australia

Sydney Area, Australia

ASKED to do this and Contract positionContract: 12 monthsGo_Live date: March 2012Meat & Livestock AustraliaNLIS is Australia’s system for identification and tracing of livestock. It is a permanent whole-of-life system that allows individual animals fitted with an NLIS-accredited Radio Frequency Identification (RFID) device to be identified electronically and tracked from every movement.•Project Management and Consulting; Program Strategy and Program Delivery•BAU management•Hosting Transition Project; The project concerns migrating to a new hosting provider of the NLIS Database.•Global LiveTrack Project; underpinned by the core technology that is currently used within Australia’s NLIS, was made available to facilitate the use of individual electronic animal identification.•Multiple Species Project; with the success of NLIS for traceability of cattle movements, this project was introduced to trace the movements.

Sydney Area, Australia

Digital Alchemy ConsultingAccount Manager/Project Manager: June 2010 – Nov 2010 Industry – MarketingPortfolio value of Projects - $2m++Contract: 6 monthsGo-Live: Implementation date: November 2010• Digital Alchemy is a leading Database Marketing service provider. Providing marketing automation, strategy and analytics together to ensure clients not only know where the opportunity in their customer base is, but also have the capability to execute and capture that value. • Major Marketing project for new client, $2m+ project• Account management• Program Strategy and project management from initiation such as producing campaign briefs, development of extracts right through to implementation

Sydney Area, Australia

Referral and contract positionProgram Manager and Business Project Manager: Apr 2009 – Oct 2009 Industry – InsurancePortfolio value of Projects - $5m++3 month contract position; extended twice.IAG (NRMA) Ltd is Australia's leading provider of Insurance to the Retail and Sales Service. Project Manager to lead and manage the Marketing and Analytics work stream of the Leads program. Managing the high volume of BAU and the Project Manager for a Major project that has been in progress for 2 years and is to Go_Live June 2009. • Major Marketing project $3m+ project manager for 2 Areas – Direct Marketing and Insights and Analytics• Project managed the Growth & Retention Direct Marketing team, Marketing & Analytic team’s BAU activity and External Vendor Management such as: Digital Alchemy/Unica • Program Strategy, Test Strategy and Test Management• Identified and implemented opportunities to improve campaign management.• Identified and implemented opportunities to improve teams’ activity and performance.• Major Project PCI credit card compliance $5m+; acted as the Program manager and Business Project Manager.• Prepared Board papers for Project Sponsor and Senior Business Expert.• Produced Board Packs and managed Steering Committee Meetings. • Third party Management and Stakeholder engagement and Reporting, include NAB; CGU, Other Vendors.• Managed successfully the RFP Vendor process.• Successfully delivered to the 30/09 PCI DSS Compliance deadline for NAB and VISA.

Sydney Area, Australia

Portfolio value of Projects - $6mContract position: 3 months+extended, Total=6 months. Cardlink Services is owned by the Top 5 Banks and Cardlink is Australia's leading provider of credit card authorisations and electronic bill payments (BPAY), processing millions of transactions every week•Billing and Business Intelligence Project - CEO/Board focus, reported status to General Manager, CEO and Programme Manager. Project managing internal staff plus vendor management with Glintech. Data Migration. •As a Program Manager successfully took over this highly critical and high value project that was off the mark and managed to get the project back on track and successfully delivered.

Sydney Area, Australia

Contract position: 3 months - Final phase of this project handed over ro me to sort out and finalise. Required extensive business analysis and financial analysis for delivery of multi million dollar process improvement initiatives.

Sydney Area, Australia

Portfolio value of Projects - $3m +Carlson Marketing main focus is on reward programs for clients such as: Virgin Blue, Commonwealth Bank, Citibank, Isuzu. •Client Facing I.T Project Manager role whilst also managing Development, Business Analysts, Testing including testing strategy, technical issues and escalations from development, implementation end-to-end. •Commonwealth Bank of Australia – Managed multiple projects and mini-projects simultaneously ranging from $30k - $1m work orders and projects: managed 12 people Project Team: 10 people, Client, EDS, Business Stakeholders, Business Analyst, QA, Technical Architect, Apps Support and Tech Services.•Isuzu – Managed the project after it had been handed over with major issues and problems, successful delivery of architecture, such as file processing process, database, Datamart, web based customer reporting. 10+ project team and valued at $200k+. •Virgin Blue, Sunbeam, Brother, Holden, Citigroup, Konica Minolta projects are some of the other client work managed not only as projects and enhancements, 10+ project team•Business Improvements to Status Reporting and Financial Reporting between India Outsourcer and Carlson.•Discovered and resolved incorrect Financial reporting in terms of Cost Assessments, Sales and Collection between departments Finance; Client Services and I.T•Liaised with Department heads and Team leaders for process improvement and to ensure on time delivery of scheduled tasks;•Executive Status reporting, Financial, Resource Planning reporting, Risk and Issue Management. •End-to-end delivery with managing Business requirements and quality Test strategies and Test planning.•Business Improvements to Status Reporting and Financial Reporting between Outsourcer and Carlson.

Sydney Area, Australia

Portfolio value of Projects - $5m ++iiNet is a Perth based internet company listed on the ASX and supports over 700,00 dial, broadband and telephony services. The company is Western Australian based and a key player in the Australian Telecommunications User Group and provides internet access products with their own network iiNetwork, Voice over IP network and Naked DSL. IINET acquired Ozemail 28/02/05, IINET is a Perth based company and decided to Shutdown OzEmail and migrate all customers and programs to iiNET’s systems.•Ozemail and iiNet Migration and Integration Project (Data Migration and Integration Project). Value CONFIDENTIAL.The primary purpose of this project is to allow existing OzEmail customers to change to iiNet broadband 2 plans prior to the OzEmail to iiNet billing system migration. 15 + project team and value confidential. In conjunction with technical architect developed business requirements documentation that was reviewed and signed off by iiNet executives.•OzEmail and iiNet play penning Project (Data Migration and Integration Project).The play penning solution successfully implemented to expedite the migration of OzEmail dial customers has been running for almost 6 weeks, with only 16,000 customers migrated from the 200,000 dial customers OzEmail has listed.•Broadband for Health Project – Managed new business from the requirements, development stages through to deployment dealing with External clients as Resellers, FLEXIRENT and HCN Successful planning and solution offering in setting up the system for Resellers to on sell IINet’s broadband plans, 15+ project team, $value confidential.•Flexirent Project – Project managed and as a business analyst produced business requirements documents. Reseller required selling broadband plans + laptops and other hardware as a bundled product to the customer. 10+ Project team and valued $150k +.•Data Warehousing Project; Analysis and Planning.

Sydney Area, Australia

Portfolio value of Projects - $1m +Mincom is a leading global solution provider specializing in enterprise asset management (EAM) solutions and services for asset-intensive organizations in mining, utilities, transport, defence and government.Transgrid: 2002 TransGrid is the owner, operator and manager of the high voltage electricity transmission system throughout New South Wales (NSW), Australia. Mincom has the IT Outsourcing contract to supply IT Managed Services to TransGrid.Delta Electricity: 2001 – 2002•Client facing Project Manager role; also the BA Manager, Apps Dev Manager, Test Manager and Implementation and Change Control Manager, the teams comprising of BA’s, Technical Team Lead, Developers, Testers reporting directly to myself.Project managed the maintenance team and the following projects:•Delta Electricity Project – Managed a green field’s project whilst proposing to the client and introducing a new platform JVA/J2EE/Weblogic alongside providing a Market Trading Application. 15 Project team and valued at $1.0 Million.•Delta Electricity – Managed the ‘Business As Usual’ maintenance team to resolve concurrently and multiple defects and client requested enhancements successfully whilst working closely with the client business areas such as Marketing and Finance, contract that resulted in the successful renewal of the contract. 10+ Project team and valued $ Millions+. •Contract successfully renewed 2001•Project Team comprised of 80% Contractors and 20% Internal.•Excellent Business Analysis and Test Strategy skills

Sydney Area, Australia

Portfolio value of Projects - $25m +Received an award for this project for Excellence.Direct reporting line to the Executive General Business Manager and Information Systems Manager (I.S). This was a $25 million organisational change project to replace Fuji-Xerox Australia’s Applications and Infrastructure, was delivered on time with 100% success.JBA System21 is comprised of multiple modules: Inventory, Finance, Order Entry, Service, Management, Accounts payable and receivable, DSD, Contract Management and Invoicing (separate system specifically custom developed for FXA) •Technical role and technically responsible and accountable for the Implementation ofJBA System21 (Corporate Application system comprised of Fuji’s Corporate Customer database)Business Project Manager: 2000 – Jan 2001• Project Manager and BA Analyst. •As a Project Manager took over this highly critical and high value project that was off the mark and managed to get the project back on track and successfully delivered.•Responsible in Sales for data interrogation and manipulation of JBA System 21. •Investigated, analysed and reported on Customer Billing Issues with respect to System21Business and hence a recommendations proposal presented. •Project weekly status reports and project progress reviews with State Business Sales Managers (NSW, ACT and QLD).•Preparation and reworking of Business reports to General Manager.•Analysis and Resolution of the current business processes after liaising with the Functional Business area discovered major billing errors that amounted to revenue losses, which ran into millions of dollars, incurred due to these billing problems. •This analysis resulted in Finance and Billing understanding the revenue loss situation and changes made to correct billing, product rate charges and resolved failed processes directly leading to an increase in revenue, correct billing and eventually customer satisfaction.

Sydney Area, Australia

Contract positionProject involved integration and migration of the OTC system into Telstra MVS/ESA system platform to ensure met standards and requirements.

Sydney Area, Australia

Systems programmer for the Bank in Technical Services. Delivered to all kinds of projects that required high performance and to meet critical deadlines. Provided 24hrs 7 day a week technical support and expertise both overnight and day support. Absolute minimum downtime and strict compliance with standards and security to ensure the Bank’s systems were available to projects and BAU without any issues whatsoever.