Niccolò R. Email and Phone Number
Born and raised in Italy, my academic journey took me to Scotland, where I first studied Marketing and then International Management. During my time at university, I embraced opportunities to work on major events across the UK and abroad, and the dedication that came with this opened doors that allowed me to transition into Marketing, where I specialised and developed a passion for CRM and Automation.Now back in Italy, I am proud to contribute to Knauf in the Commercial Excellence and Digitalisation Department, supporting sales teams in digitising everyday processes, enhancing trackability and delivering measurable results that drive our company's success.In my free time, I’m passionate about sports, particularly basketball, and I consider myself a keen learner always looking for ways to automate everyday tasks to improve efficiency and simplify life.
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Commercial Excellence And Digitalisation SpecialistKnaufItaly -
Crm InternKnauf Jun 2024 - PresentCastellina Marittima, Tuscany, Italy
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Marketing CoordinatorOff To Work Feb 2024 - Jun 2024Edinburgh, Scotland, United Kingdom -
Marketing AssociateOff To Work Nov 2022 - Feb 2024B2C, Brand Enhancement & Process Automation• Executed strategic initiatives that generated over 100 Google Reviews, improving brand reputation by boosting OTW's online ratings across multiple listings.• Revamped application processes for over 6000 members through effective automation.• Leveraged HubSpot and WATI automations to send targeted messages with referrals, driving a 30% annual growth in that segment.
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Marketing InternOff To Work May 2022 - Nov 2022RemoteEmail Campaigns, Supplier Relations & Event Management• Managed email campaigns and landing page designs, showcasing technical skills and understanding of B2C marketing strategies.• Negotiated with suppliers for branding material, exemplifying collaboration, communication and negotiation skills.• Organised successful career fairs at Edinburgh and Heriot-Watt Universities, achieving top results company-wide for Cost Per Acquisition and Cost Per Click, demonstrating effective event management and analytical skills.
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Casual Team MemberOff To Work Jan 2020 - May 2022Edinburgh, Scotland, United KingdomDiverse Roles in Hospitality, working at luxurious 5* hotels and events.• Began as a food runner, consistently advancing through roles such as barista, bartender, waiter, up to managerial roles.• Worked at high-end events (6 Nations, The Open, The Ryder Cup), delivering exceptional guest experiences.• Applied leadership skills to supervise teams, optimize service delivery, and maintain high standards of overall appearance.
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ConsultantEvent Photography Awards Feb 2023 - Jun 2024London, England, United KingdomStakeholder Engagement, Project Management & Results-Driven Initiatives.• Led and implemented strategic marketing initiatives, amplifying stakeholder engagement and increasing competition entries by 93%.• Successfully managed end-to-end event projects, simultaneously driving up form submissions and photos by 144% and 145% respectively.• Boosted contact count by 138% through strategic measures, applying skills learned from an MSc in International Management and Leadership in a real-world setting. -
Marketing InternBrand Scotland Aug 2023 - Oct 2023Edinburgh, Scotland, United Kingdom -
Customer Service AgentDigital Stream Ltd Sep 2020 - 2022Livingston, Scotland, United KingdomPart-Time Support Specialist - Scottish Premier League Live Stream Service• Provided immediate and professional customer service to a broad user base in the UK and beyond, responding to inquiries via email, phone, or chat.• Managed customer complaints, concerns, and feedback effectively, contributing to the enhancement of customer satisfaction.• Maintained comprehensive customer interaction records in the company’s CRM system, ensuring accurate data tracking and analysis. -
Marketing And Public Relations InternContent Creation Coach May 2021 - Sep 2021RemoteEmail Automation, Landing Page Design, Content Planning & Leadership Application• Practical experience in automation, landing page design, and content planning, thereby bolstering CCC's marketing strategies.• Led landing page design and email automation initiatives, applying copywriting skills to enhance newsletters, thereby boosting lead generation and user engagement.• Integrated leadership skills acquired from university and basketball experiences into the professional context, promoting strategic problem-solving and teamwork.
Niccolò R. Education Details
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International Management & Leadership -
Distinction
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Isis Niccolini Palli87/100 -
Diploma Of Education
Frequently Asked Questions about Niccolò R.
What company does Niccolò R. work for?
Niccolò R. works for Knauf
What is Niccolò R.'s role at the current company?
Niccolò R.'s current role is Commercial Excellence and Digitalisation Specialist.
What schools did Niccolò R. attend?
Niccolò R. attended Queen Margaret University, Queen Margaret University, Isis Niccolini Palli, Varndean College.
Who are Niccolò R.'s colleagues?
Niccolò R.'s colleagues are Elias Navarro, Sam Terrell, Shirley Patricia Cantillo Orozco, Hichem Belmekki, Saeid Mahdikhah, Željko Penezić, Hitesh Kumar.
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