Nicea Eliely Email & Phone Number

Denver, CO, US

Lincoln, Nebraska, United States

- Provide expert-level technical support for cloud and on-premises software solutions, ensuring high uptime and customer satisfaction across multiple clients.- Document and track client issues using ticketing systems (e.g., Salesforce), ensuring accurate, up-to-date case notes for seamless documentation.- Proficient in using monitoring and troubleshooting.

Lincoln, Nebraska Area

• Maintain an organized schedule to effectively balance a full academic schedule and basketball through effective multitasking.
• Communicate with multiple parties such as coaches, professors, and advisors to be successful in school and basketball.
• Adapt to basketball schedule by changing classes and notifying professors of schedule conflicts.

Lincoln, Nebraska Area

• During the summers of each year, I work multiple basketball skills camps for kids of all ages.
• Using patience and kindness with kids, grades K-10, to show them the importance of making good impressions on people they meet.
• Working with non-compliant children using conflict management and emotional intelligence to ensure safety.
• Eliciting a positive mood during the entire shift.