Nicole Green Email and Phone Number

Recruited as a founding member of US Market Solutions to inform development of a new operational model and drive maximum revenue for our Public Sector. Launched two products customized for the Public Sector market resulting in successful pipeline build and contributing to record 2023 bookings. Partnered with legal, compliance, privacy and infosec to approve existing products for sale in the Public Sector while balancing risk. Our solutions strengthen citizen safety, reduce fraud, bolster program integrity and enhance services across federal, state and local agencies and educational organizations.

As a network member, I operate as an independent LLC that contracts in support of vChief customers - including start-ups, non-profits, foundations, small businesses and education companies

Developed economic empowerment and public safety policies and corporate engagement strategies for signatory organizations to address systemic racism and improve societal well-being. Team Rubicon and TransUnion are both signatories.

Employee #7. Senior leader & strategist. Built team to 150 staff, $40M+, 120K volunteers over eight years.Led COVID operations marketing strategy, #8 on LinkedIn’s Top 10 Organizations of 2020. Recruited highest number of volunteers in Team Rubicon’s history with a campaign conversion rate double LinkedIn's average. Grew membership 34% during a global pandemic.Launched Neighbors Helping Neighbors initiative, a +$7 million collaboration that delivered food and other acts of service to 11,000 people in the U.S. Partnered with CTO to design and implement a self-serve signup and tracking system to enable decentralized, individual action and understand quantitative impact. Partnered with CTO, CMO, CDO to lead unified actions across departments resulting in integrated recruiting, communication & collateral between donor and volunteer audiences.

Promoted to lead daily geographic operations including strategic planning, people, culture, marketing, budget ownership, fundraising collaboration, LMS implementation, field tech & IT systems and disaster response. Managed $15M budget and scaled local presence from zero to 300 cities.Human Relations and Culture•Created incident reporting process to respond to safety and behavioral issues quickly and consistently•Defined role descriptions & onboarding systems to enable localization & offer volunteer opportunities•Transitioned approval authority to operations directors resulting in a 422% increased time in the field •Cultivated inclusive and equitable culture for participation; unified leaders nationwide; Best Non-Profit to Work For, in 2015, 2016, 2017, 2021 & Inc. Best Workplace in 2018 and 2019.Technology, IT Infrastructure & Office Management•Drove creation of IT procurement policy & tech kit standardization to decrease costs of new equipment•Deepened relationships w vendors such as AT&T to adopt FirstNet, a nationwide standard for response•Led digital transformation in partnership w CTO and Microsoft Philanthropies to maximize a $1.8 M grantFinance & Fundraising•Secured $1M from AT&T to invest in local hiring; developed playbook for metro area development•Implemented metrics including KPIs and y/y trends to accurately brief board and inform org direction•Led zero-based budgeting in collaboration with CFO & operations directors (geo budget owners)•Evolved donor relationships with Fortune 500 companies (Southwest Airlines, Maersk, AT&T, Home Depot) into long-term growth and strategy partnerships

Implemented nationwide background checks, ensuring safety of members and communities. Defined organizational requirements and led configuration & adoption of Cornerstone OnDemand (LMS). Reduced volunteer mobilization from 4 hours to 3 minutes. Automated complex event management & created financial approval tiers, enabling decentralized execution in 50 states.Truncated onboarding from 10 to 3 days. Mobilized 350 volunteers to complete 900 work orders, saved Rockaway NY $3.8 million after Hurricane Sandy. Defined and filled volunteer roles for ten functional areas in ten regions, creating capacity to respond to disasters while operating a HQ team.

Expanded a market entry research project for China and Middle East regions from $200,000 to $6 million within 12 months. Developed $10 million proposal for project in Hong Kong. Created communications plan for a reduction in force at a 3,500 person federal HQ. Updated certification program for federal agency to comply with 9/11 Commission requirements.

Stabilized revenue by course correcting a project with Deloitte; developed 4 staff on Training Team; expanded 40 hr course with the Army from local training to nationwide Foundry offering

Taught English to 110 students ages 16 to 60 - consistently highest-rated instructor in student reviews