As the dedicated website and social media manager for Hiland Construction LLC, I take pride in ensuring their online presence reflects the quality and professionalism of their construction services. From crafting engaging content to maintaining a visually appealing website, I work closely with the owner to showcase their projects and expertise to a wider audience. Through strategic social media campaigns and regular website updates.

We shall provide immediate phone support for the Customer Support Team.We would need to learn the ins and outs of the company’s software to be able to provide livesupport.Responsibilities:1. Take incoming support phone calls for customers in need of immediate assistance2. Listen to and address customer concerns live3. Take notes and file logs on each phone call to maintain a record of each call,ensuring all issues and requests are addressed in the long term.4. Provide live chat and email support to customers when there is no demand forphone support.5. Replicate issues if there are technical issues and create a Jira ticket if needed.6. We are using two platforms, Operation Manager - Helping brands, merchants, and3PLs intelligently manage orders. Integration ManagerEasy-to-use ecommerce integrations to automate and streamline your online orders.

● Product Listing with Instrumental industry.● register reverb.com and reverb app account● Handle correspondence with clients● Add/remove listings● Add/remove tracking numbers● Send daily reports

Actively review or listen to the customer, taking their request for Technical or CustomerSupport going the extra mile.These includes the following,1. Customizing the theme.2. Order fulfillment, processing, refund, and handling different types of concernsabout orders.3. Creating Shipping rates with a different condition. Domestic or InternationalShipping4. Handle complaints without any managers, or supervisors. Last person to talk overthe phone.5. Third-party integration with different types of apps6. Product listingProvide information to the customer and place appropriate notes in the CRM System indicatingexactly what action was taken or needs to be taken.Ensure proper security procedures are followed in all client interactions to support PCICompliance and Personal Information management policies and guidelines.Respond to chats, emails, and phones. I am phone dedicated to support since I havecomprehension skills and with a good standing for Customer Satisfaction.

Travel agent help our clients make travel plans. In addition to booking reservations, they assist customers in choosing their destination, transportation, and lodging and inform travellers for their needs.

To provide all necessary help and support to passengers as required by our customer airlines which may include check in, baggage processing, reservations and ticketing, boarding of flights, air-bridge operation, greeting arriving passengers, handling of VIPs, provide special passenger assistance, handle customer

Selling products and services using solid arguments to prospective customers. Performing cost-benefit analyses of existing and potential customers. Maintaining positive business relationships to ensure future sales.