Nic Hanson Email & Phone Number

Sydney, New South Wales, Australia

I've recently embarked on a journey with one of New Zealand's foremost telecommunication suppliers, renowned for its innovation in design, construction, and cabling solutions. Taking charge of their Australian projects and design team, I've had the privilege to lead and collaborate with a really talented group.In this role, I directly reported to the.

Sydney, New South Wales, Australia

Retained at nbn to deliver industry strategies and review Tier 1 contracts. Smoothly launched a new contract model within first six months, which led to a new multi-million-dollar Tier 2 operational strategy in 2022. Currently leading multiple commercial workstreams a plan to overhaul customers’ fibre connections, targeting over $260 million of savings.

Sydney, Australia

Invited by the Executive General Manager to run a delivery group, responsible for 40 FTEs, two multi-million dollar external contracts (both on and offshore) and the full ownership of business-critical processes and targets for the company in FY20. Successfully and effectively engaging with GM, EGM and above across the company, on a day-to-day basis, and.

Sydney, Australia

• Selected and now leading the data completions group consisting of two service providers (contract value $58m over two years, and 250+ resources offshore) and a further two onshore teams.
• Accountable for the day-to-day operational management of four level 3 processes, covering all FTTX data premise data from the field to Ready-to-Connect, for Operations and Sales within nbn. Covering Design, As Builts.
• Consistent month on month delivery of targets against Telstra and nbn SLAs, without fail.
• IN Q4 FY18, asked to lead the delivery work streams to ensure the FTTC product launch and then went on to exceed the EOY target by 25%. Tasks involved, establishing from scratch a virtual team and working in a high.
• Engaged and support directly the IOP, forecasting and reporting of the FTTX program to the EGM and COO level not only for my own department but also the Regional Deployment group
• Act as mentor to one individual and have joined nbn’s formal mentoring program, whilst maintaining my own outside of nbn.

Sydney, NSW 2060, Australia

• Established and led a large group of four different teams/functions across two countries, accountable for all recruitment, development, H&S and achieving nationwide SLAs and targets for all RD programmes.
• Instigated Right Shore, a structural change to NDQ through developing offshore capability, which saved nbn $1.2m in FY17 and doubled capacity for not only Telstra as builts but also its FTTX data programs.
• Accountable for the realignment and improvement of business processes, transforming two disparate functions of as builts and Qi Desktop into one group, and being seen by Executives and GMs as the sole individual.
• Expanded the scope of NDQ in FY16 by over 30%, driven by a GM target to keep the functions relevant to the business, thus developing a wide network of productive relationships.
• Raising employee engagement scores for the NDQ group from 48% two years previously to 85% in June 2017

Sydney, NSW 2060, Australia

• Sought out by a previous manager to set up and manage the national roll out of fibre-to-the premise, based on previous successes and skill set. Then later asked by NT regional director to launch their Drops programme.
• Responsible for executive level reporting for the programme and on the panel for contractor selection, standing in a managerial level for the programme in periods of absence.
• For FY14, led the regional teams to exceed the national Drops target by 12.8% from a standing start in 2013, budgeted at $27.8m, within the approved average premise/unit cost.
• Instrumental in establishment of the nationwide programme with 14 different delivery partners; leading and owning the entire on-boarding process and ensure 100% started on time and to contract.
• Scoped, managed and successful delivered two SC2 initiatives, both now operational and delivered value/tickets months ahead of the baseline (releasing over 14,000 new tickets into the Drops programme FY15

Sydney, NSW 2000, Australia

• Portfolio Manager for Telstra's Professional Services, within Network Applications and Services
• Starting in late 2011, hit the portfolio’s stretch target of $24million in revenue for FY12, two months ahead of year end
• Lead a team of 20 professional project staff ranging from program managers through to project coordinators, permanent and contractors, in both NSW and QLD. Fully accountable for their performance, development and.
• Successfully manage the delivery of 88 concurrently running projects, valued at over $50 million, through the team and supporting third parties. Tracking to achieve the 21% growth required by the business for FY13.
• On two internal surveys of employee engagement, rated over 90% for majority of KPIs by my own team and management
• Have thrived in the group without a general/line manager since starting for the first six months and have been asked at director level to fulfil a number of sensitive general manager activities, including the full.

Sydney, NSW 2113, Australia

Portfolio Manager for OBP Northern Region, Optus Business CS&SAfter successfully managing the team of project managers, asked to move into a Portfolio Manager role at a key client of Optus. First year's revenue target was AU$6.6m which my team and I exceeded by AU$1.9m at year end.Scored "1", the highest possible score within Optus individual review.

London E1W 1YW, United Kingdom

Leader in managed networks and hosting for blue chip enterprises and the public sector. Acquired by Sky in 2005 for its advanced DSL network, to provide next generation broadband, for domestic and commercial markets.Project Manager for Complex & Public SectorHead hunted to join the high revenue project management team, firstly to personally manage the then.

London EC3A 7QN, United Kingdom

Dynamic pan-European telecommunications company providing voice, data, bandwidth and hosting solutions.Project Manager for Customer ServicesAsked to join the Customer Services Project team, delivering bespoke and large customer contracts/programmes across Europe, USA and China.In final year, successfully delivered 16 customer solutions and three internal.

Reading RG1 8DB, United Kingdom

Promoted after successfully completing the TW graduate programme to Projects Manager for the company's Metering Contracting Group. Oversaw three teams, their group leaders and 62 employees to deliver TW's Metering Strategy and objectives; covering the group's forecasting and performance reporting. Plus representing the group in strategic discussions.

Birmingham, United Kingdom

Quickly offered a permanent position and funding for a nursing degree.Highly responsible role, covering one-to-one care, report writing and preparing patients' cases for tribunals.Quickly accrued a working knowledge of nursing and the Mental Health Act.Excelled in an efficient, close knit team with nurses, doctors and managers, in a range of mental health.