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Nicholai Missa Email & Phone Number
Operations Manager
at
Transcosmos Indonesia (Official)
LinkedIn matched
✓ Verified July 2026
3 data sources
Profile completeness 86%
Current company
Role
Operations Manager
Location
Semarang, Central Java, Indonesia
Company size
Who is Nicholai Missa? Overview
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Quick answer
Nicholai Missa is listed as Operations Manager at Transcosmos Indonesia (Official), a with 2259 employees, based in Semarang, Central Java, Indonesia. AeroLeads shows a matched LinkedIn profile for Nicholai Missa.
Nicholai Missa previously worked as Operations Support (Training & Quality Assurance) Manager - 3ID at Mitracomm Ekasarana and Quality Assurance Analyst Supervisor at Mitracomm Ekasarana. Nicholai Missa holds Bachelor Of Engineering - Be, Electronics And Computer Engineering from Universitas Kristen Satya Wacana.
Company email context
Email format at Transcosmos Indonesia (Official)
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Transcosmos Indonesia (Official)
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Profile bio
About Nicholai Missa
Huge Interest in quality assurance and customer relationship management. 5 years of combined experiences in quality control process and customer service industries. An analytical thinker and lifetime learner.
Current workplace
Nicholai Missa's current company
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Transcosmos Indonesia (Official)
10 roles
Nicholai Missa work experience
A career timeline built from the work history available for this profile.
Operations Support (Training & Quality Assurance) Manager - 3Id
Current
Oct 2024 - Present
Quality Assurance Analyst Supervisor
May 2022 - Oct 2024
Operations Supervisor - Flight Non-Gds Support
Aug 2021 - Apr 2022
Operational Team Leader - Philippines' Customer Service Support
Jun 2021 - Aug 2021
Quality Assurance Analyst - Philippines' Customer Service Support
Job Descriptions:1. Conduct a conformity assessment of the Client's operational quality and customer support.2. Maintain customer satisfaction targets and conduct root cause analysis of operational discrepancies and customer dissatisfaction.3. Perform regular refreshment, coaching and coordination / synchronization of the operational procedures with related operational teams.4. Report and synchronize quality achievement to Client.
Apr 2021 - Jun 2021
Quality Assurance Analyst - Accommodation And Partner Relation
Job Descriptions:1. Conduct a conformity assessment of the Client's operational quality and customer support.2. Maintain customer satisfaction targets and conduct root cause analysis of operational discrepancies and customer dissatisfaction.3. Perform regular refreshment, coaching and coordination / synchronization of the operational procedures with related operational teams.4. Report and synchronize quality achievement to Client.
Feb 2021 - Mar 2021
Customer Operation Agent / Pic - Accommodation & Partner Relation
Job descriptions:1. Handling inquiries and issues from hotel partners, Market Managers and internal teams.2. Escalate and provide support and solutions for customer's inquiries.3. Documenting the handled cases.4. Monitor reports from Customer Service, make hourly operational reports and coordinate with Client's operations.
Jul 2019 - Jan 2021
Inspection Coordinator
Intertek Utama Services, Pt
Job description:1. Communicate with Client to arrange inspection schedules, fees and procedures.2. Arrange inspection schedules and allocate inspectors to conduct inspections and prepare inspection documents. 3. Manage distribution and updates of inspection equipment and inspection documents.4. Conduct training and refreshment related to inspection procedures.5. Issue inspection report to Client and report inspection summary to Inspection Manager.6. Arrange the inspector's trip to and from the inspection destination, check the inspector's expenses (reimbursement), recapitulate the inspector's attendance list.7. Conduct Telephone Audit, Mystery Audit, and inspection observation at the inspection site.
Dec 2016 - Dec 2018
Student Intern
Job description: Learning the installment, support and maintenance process of Telecommunication equipment (System Integrator) CISCO Video Conference and Conference Call
May 2012 - Jul 2012
Team & coworkers
Colleagues at Transcosmos Indonesia (Official)
Other employees you can reach at trans-cosmos.co.id. View company contacts for 2259 employees →
HS
Hnw Syahuda Nahatmasuni
Colleague at Transcosmos Indonesia (Official)Central Java, Indonesia
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MK
Masitha Khansa Putri
Colleague at Transcosmos Indonesia (Official)Bekasi, West Java, Indonesia
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TS
Tri Setya Rahdani
Colleague at Transcosmos Indonesia (Official)Semarang, Central Java, Indonesia
View →
IK
Indah Krismawati
Colleague at Transcosmos Indonesia (Official)Semarang, Central Java, Indonesia
View →
SR
Sekar Rizky Damayanti
Colleague at Transcosmos Indonesia (Official)Semarang Barat, Central Java, Indonesia
View →
M,
Maulidian ,
Colleague at Transcosmos Indonesia (Official)Jakarta, Indonesia
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BC
Brilian Catur Ajisaka
Colleague at Transcosmos Indonesia (Official)Semarang, Central Java, Indonesia
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HB
Herman Baktiar
Colleague at Transcosmos Indonesia (Official)Kota Tangerang Selatan, Banten, Indonesia
View →
SA
Setyo Adi Nugroho
Colleague at Transcosmos Indonesia (Official)Semarang, Central Java, Indonesia
View →
NN
Nadya Nur Oktaviani
Colleague at Transcosmos Indonesia (Official)Kecamatan Jatinangor, West Java, Indonesia
View →
Hnw Syahuda Nahatmasuni
Colleague at Transcosmos Indonesia (Official)Central Java, Indonesia
View →
MK
Masitha Khansa Putri
Colleague at Transcosmos Indonesia (Official)Bekasi, West Java, Indonesia
View →
TS
Tri Setya Rahdani
Colleague at Transcosmos Indonesia (Official)Semarang, Central Java, Indonesia
View →
IK
Indah Krismawati
Colleague at Transcosmos Indonesia (Official)Semarang, Central Java, Indonesia
View →
SR
Sekar Rizky Damayanti
Colleague at Transcosmos Indonesia (Official)Semarang Barat, Central Java, Indonesia
View →
M,
Maulidian ,
Colleague at Transcosmos Indonesia (Official)Jakarta, Indonesia
View →
BC
Brilian Catur Ajisaka
Colleague at Transcosmos Indonesia (Official)Semarang, Central Java, Indonesia
View →
HB
Herman Baktiar
Colleague at Transcosmos Indonesia (Official)Kota Tangerang Selatan, Banten, Indonesia
View →
SA
Setyo Adi Nugroho
Colleague at Transcosmos Indonesia (Official)Semarang, Central Java, Indonesia
View →
NN
Nadya Nur Oktaviani
Colleague at Transcosmos Indonesia (Official)Kecamatan Jatinangor, West Java, Indonesia
View →
1 education record
Nicholai Missa education
FAQ
Frequently asked questions about Nicholai Missa
Quick answers generated from the profile data available on this page.
What company does Nicholai Missa work for?
Nicholai Missa works for Transcosmos Indonesia (Official).
What is Nicholai Missa's role at Transcosmos Indonesia (Official)?
Nicholai Missa is listed as Operations Manager at Transcosmos Indonesia (Official).
Where is Nicholai Missa based?
Nicholai Missa is based in Semarang, Central Java, Indonesia while working with Transcosmos Indonesia (Official).
What companies has Nicholai Missa worked for?
Nicholai Missa has worked for Transcosmos Indonesia (Official), Mitracomm Ekasarana, Intertek Utama Services, Pt, and Pt. Aliansi Sakti.
Who are Nicholai Missa's colleagues at Transcosmos Indonesia (Official)?
Nicholai Missa's colleagues at Transcosmos Indonesia (Official) include Hnw Syahuda Nahatmasuni, Masitha Khansa Putri, Tri Setya Rahdani, Indah Krismawati, and Sekar Rizky Damayanti.
How can I contact Nicholai Missa?
You can use AeroLeads to view verified contact signals for Nicholai Missa at Transcosmos Indonesia (Official), including work email, phone, and LinkedIn data when available.
What schools did Nicholai Missa attend?
Nicholai Missa holds Bachelor Of Engineering - Be, Electronics And Computer Engineering from Universitas Kristen Satya Wacana.
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