Nick Clark Email & Phone Number

Burlington, Massachusetts, Us

· Wrote pipeline jobs in Jenkins to support upcoming brewer releases.· Moved our infrastructure to Azure.· Set up Coverity to gate builds to not introduce new HIGH defects into the code base.· Secured all applications with certificates.· Developed a Jenkins job for being able to OTA (Over the Air) brewers in the QA (Quality Assurance).· Created Ansible playbooks for quickly deploying VMs (Virtual Machines).

Boston, Ma, Us

· Created a Jenkins job for creating Jira environmental health checks using NodeJS and Jenkins Pipelines.· Migrated each website onto its own set of web servers and database server.· Implemented Redis for caching of web content for boston.com website.· Set up New Relic to help find and address issues in back-end code.· Updated/Created puppet manifests for improved security and new application deployments.· Supported Apache and Tomcat applications.

Covington, Kentucky, Us

· Developed backend tools to help monitor and maintain customer virtual environments using Nagios.· Rectified system crashes and kernel panics in Linux.· Helped with hardening of Linux systems using Puppet.· Handled tickets of level 1 and level 2 complexities.

Woburn, Ma, Us

· Developed a new customer support portal using Web 4.0 technologies.· Coded bug fixes and enhancements on all products using C# programming language.· Coached customers with SharePoint environmental issues including Active Directory, Alternate Access Mappings, IIS bindings, Web Front Ends, and Load Balancers.

Woburn, Ma, Us

· Addressed customer’s technical issues on all products.· Assisted customers with setting up web servers to allow for the publishing of web related content.· 24 x 7 product support.

· Eliminated bugs and coded enhancements for the website using Dojo, Java, Grails, jQuery, Hibernate, and MySQL server technologies.· Implemented new widgets allowing realtors to easily update listing.

• Helped implement a totally new look and feel for the current website using HTML, CSS, C#, AJAX, and .Net.• Worked with other developers implementing new tools for Right Networks using C# and LDAP/ACTIVE DIRECTORY• Created a new tool for account creation utilizing C# and calls to ACTIVE DIRECTORY

Woburn, Ma, Us

· Responsible for the maintenance and development of websites using ColdFusion, HTML, CSS, ASP, C#, and MSSQL.· Responsible for handling daily help desk issues of level 1 and level 2 complexities.· Helped produce a no-fly report ensuring top level CEO’s of clients where not flying on the same plane.

· Worked with developers, business analysts, and the Department of Defense to ensure each bug fix, and enhancement worked as designed.· Responsible for installing and maintaining the quality assurance environments in preparation to begin the test cycle.

· Troubleshot customer’s computer related issues.· Used Norton Antivirus for removal of viruses as well as Lavasoft and Spybot S&D for removal of Adware and Spyware.· Teamed with staff to repair and install programs for customers.

· Worked with Fortune 1000 Companies to help create, update and maintain their websites using HTML, CSS, JavaScript, Java and ASP.· Coordinated and implemented all in-house support for computers and networks used by the staff.

Plymouth, Nh, Us

· Responsible for new staff training. Assisted department head of the supervising staff.· Answered help desk phone line facilitating student's access to resources· Assisted in on site installment of wireless networks and other various hardware and software support.· Responsible for problem solving and finding solutions for technical problems. · The position required extensive technical skills, excellent phone, and customer service skills.