Restaurant Software Specialist
Current- Responsible for maintaining, updating, and making any necessary changes to POS database, including price changes, limited time promotions, and out of stock items.
- Ensured that all third-party applications were integrating correctly with POS system.
- Configured and installed hardware and software for three new restaurant locations. Provided training and support to new staff before and after opening.
- Upgraded kitchen display system to allow for more efficient cook times and improved kitchen operations.
- Implemented new gift card program by configuring new cards and installing loyalty software. The new program allowed for better tracking of liability while also creating a better experience for staff and guests.
- Worked closely with restaurant management, collecting performance feedback and integrating positive and negative evaluations into future POS upgrades.