• Spearheaded the development and deployment of a ServiceNow mobile application using JavaScript and platform tools.• Mobile app enables over 3000 RBC employees across various departments to efficiently track and delegate tasks, mirroring all desktop functionalities on mobile devices. • Developed security masking system on the ServiceNow platform, using regex and JavaScript, protecting all sensitive passport and credit card information passing through the platform, preventing data breaches.

• Engineered and implemented a Python and SQL-based automation system for data flow between SQL databases and HubSpot CRM, utilizing the HubSpot API. • Automated data entry process, eliminating 16 monthly hours for each sales team member, dramatically boosting productivity and data accuracy.• Led the development of a critical update and enhancement to the JavaMail API script and workflow using VBScript and Java, significantly improving the reliability and efficiency of the company’s core mailing operations by 15%.

• Saved over 180 labor hours annually, by developing a VBA script for Excel to automate monthly server patching spreadsheets.• Worked with the Cloud Computing team to code an Ansible Script responsible for automating the driver and software updates of the Data Center servers/clusters.

My role as the Vice President of Technology was to coordinate my team and delegate tasks that revolves around the technological aspects of the company. In this position I created a website by learning the the front-end and back-end skills in creating a functional website