I leverage my web and instructional design skills to create engaging and effective online training materials and resources for both internal and external audiences. I have a passion for adult learning theory and user-centered design, and I apply these principles to enhance Tesla's customer experience and satisfaction.With over 10 years of experience in operations management and education, I have developed a strong foundation in project management, communication, and problem-solving. I have successfully designed and delivered multiple web-based courses and tutorials for various platforms and audiences, ranging from technical topics to soft skills. I am always eager to learn new tools and technologies, and I enjoy collaborating with cross-functional teams and stakeholders.