Nicholas Alphonso Email & Phone Number

Union City, California, United States

• Prepare and serve a variety of Starbucks beverages with precision, adhering to company recipes and presentation standards.• Build strong customer relationships by remembering preferences, personalizing service, and resolving issues promptly.• Efficiently handle POS transactions, including cash handling, credit card payments, and mobile orders, with a focus on accuracy.• Manage inventory, restock supplies, and ensure proper rotation of products to minimize waste.• Maintain a clean and organized workspace while adhering to strict health and safety protocols.

Morrisville, North Carolina, United States

As a Shift Lead at Dunkin’ Donuts, I oversaw daily store operations, ensuring smooth and efficient service. I supervised and trained team members, managed schedules, and maintained a clean and welcoming environment. I handled customer inquiries and complaints, ensuring a positive customer experience. I also assisted with inventory management, restocking, and ensuring product quality and freshness.

Associate'S Degree

High School Diploma